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120 Middle Country Rd, Middle Island, NY, 11953, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Based on recent service call and quote for entire tankless system I give NH Ross a solid 5 rating. Both the technician, John, and sales rep., Jose were courteous, knowledgeable and very professional. Our cast iron boiler did the job for the last 23 years, however, recently the unit was costing us money so with the guidance of John @ Jose and some research we opted to go with the tankless system. This is an investment so prepare to spend some bucks but based on everything I was told these systems are worth the outlay. Install... read more
I had an excellent experience with my technician Kevin F. He arrived ontime, was very professional, courteous and charismatic. He took his time and explained how the hvac system works, explained issues and repairs, he made sure my system was running perfectly. Kevin also taught me how to properly read and use the thermostat. It shows he took pride in his work and genuinely cares about providing great service. My system is running much better now and I’m so happy. I’m so satisfied with the service I became a club member. I hi... read more
Very happy with the install of my new Mitsubishi mini split system. The salesman Bob was very knowledgeable and made the whole process very easy. Thanks Bob! The install guys Eli and Christian were exceptional and did a great job. Clean professional and knowledgeable explained everything took their time to do the job right. Dealing with the office was a joy, everyone involved were a pleasure to deal with. A very nice company to do business with which sadly these days isn't as common as it once was. Thanks to all who made... read more
I had an excellent experience with Ross. The representative who took my phone call was extremely pleasant and accommodating. I requested a morning appt for the next day and sure enough, the technician came a little after nine. They even sent me text and picture of Paul when he was on his way. Paul was amazing - friendly, knowledgeable, and professional. Fixed my dimmer switch in a snap. Moving forward I will use Ross for all my electrical and plumbing needs.
Dan G did a check of the heating unit and did the maintenance needed. He also checked my carbon monoxide alarm and saw that it expired. I ordered two more. He suggested I put one where I sleep. He does a very good job of explaining the unit and what may need to be done next. Thank you Dan. Dan G did a great job. He explained the issue with the AC thoroughly. Very knowledgeable. He was patient professional and friendly. He put a temporary fix. In place. Brian and Rob came today to install the new AC unit. They were extremel... read more
NH Ross has a 4.7 star rating with 3,031 reviews.
NH Ross is closed now. It will open tomorrow at 8:00 a.m.
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