Nexus Neurology

Mia Walker 

on Google

3 months ago

Found reception to be extremely unhelpful and rude when I tried to ask about cost of appointment (‘it’s in the sheet’, which they hadn’t sent me). Had to call back multiple times to follow up as I heard nothing back even after I sent through my referral letter. Appointment waiting time of 9 months, if you get in at all (even with a referral). Recommend trying literally anywhere else if you can 

Jenny Russell 

on Google

4 months ago

If possible, it's helpful to understand the receptionist's attitude. I believe the key lies more in the neurologist's experience—how well they listen to their patients and acknowledge their symptoms 🤔—along with a thorough investigation. 

Bi Bi 

on Google

5 months ago

The attitude of the receptionists is insane! Rude, condescending and arrogant! No medical etiquette, gossiping and making inappropriate comments about people that phone them. 

Maffi Guerra 

on Google

5 months ago

A very busy practice but runs impeccably. Sitting in the waiting room you can’t help but be amazed at the skilful reception staff managing the clinic from check in to check out, making medical appointments all the whilst juggling emails and answering calls. The lady’s were non stop busy but still managed to be courteous and professional to the patients. My experience with a Dr Alvarez put me very much at ease. The wait for an appointment was long and stressful but very much worth it. Thank you Nexus team … you guys are amazi... read more