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NextGenPaws Custom Pet Portraits

4.5

About this business

Here at NextGenPaws Custom Pet Portraits, we design unique portraits for your pets ranging from the Renaissance era to modern oil/water paint illustrations. Simply upload your pets image and select your design and our talented designer team will create a custom portrait printed on a canvas using archival quality inks and timber frame. 

Location details

Level 4/80 Market St, South Melbourne, VIC, 3205, Australia

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4.525 reviews
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Unlimi7ed Bread's profile image
Unlimi7ed Bread 
on Google
3 months ago

My first three purchases went well. However, this time the communication is the worst I have ever received from any company. Weeks later I keep being told to look in my inbox and junk email to approve a proof. I keep telling them I am getting nothing. Now, after three emails and an attempt at using their website chat function over the past three days, I am not getting any response. I am so frustrated!! Already paid and not getting any service. This is a gift for a grieving family member. You need to pick up your game NextGen... read more

Arda Sander's profile image
Arda Sander 
on Google
4 months ago

Nextgenpaws exceeded my expectations! Their digital artwork is beautifully designed with incredible attention to detail. The quality is top-notch, and the prints look amazing. Delivery was fast, and the whole process was smooth and professional. Highly recommend! 

Marian Keighley's profile image
Marian Keighley 
on Google
6 months ago

Very bad customer service. Item supposedly mailed 9 Dec, never arrived, numerous emails to company, continually got fobbed off. I contacted Aus post and NZ post who both stated the tracking number didn't exist. They finally reprinted another one and sent it, arrived 15 Jan (was a Xmas present) Item does look good but has fold marks unfortunately. My daughter is pleased with it but after all the run around I'd never deal with this company again. 

Marian Keighley's profile image
Marian Keighley 
on Google
7 months ago

Absolute piss poor service!! Paid for, supposedly sent on the 9th of Dec, tracking never worked, have emailed numerous times, they hardly ever answer. Have contacted post here in NZ and in Aust, both have never received the item so it is probably in their warehouse but they won't look for it, or reply to me. Would not recommend these guys to anyone. $200+ down the drain with no resolution............ 

CCC's profile image
CCC 
on Google
7 months ago

A perfect Christmas gift for a family member and their family, they cried after opening their gift, they absolutely loved it. Great quality, fast processing/delivery and communication. Thank you once again I will be ordering again 

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Frequently asked questions about NextGenPaws Custom Pet Portraits

How is NextGenPaws Custom Pet Portraits rated?

NextGenPaws Custom Pet Portraits has a 4.5 star rating with 25 reviews. 

When is NextGenPaws Custom Pet Portraits open?

NextGenPaws Custom Pet Portraits is open now. It is open 24/7. 

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