Next Door Self Storage - North Aurora

Just Jeff- KEEP IT short AND FUNNY 

on Google

3 weeks ago

The people who work here "drilled my lock" (broke into my storage) and stole my electronics... then put a new lock on it (Their lock), then told me to pick up my new key. Then I go in my storage until and all my stuff gone!!!! NEVER RENT HERE THE PEOPLE WHO RUN THIS PLACE ARE THEIVES EDIT: NO NEED FOR A PLOT TWIST YOUR EMPLOYEES CUT MY LOCK AND TOOK MY PROPERTY!!!! THEN, WHEN I ASKED FOR A DISTRICT MANGER OR SOMEONE ABOVE THEM HE SAYS, WE ARE THE ONLY MANAGERS AVAILABLE TO TALK TO... I see I'm not the only one this happed to... read more

Cameron Matherly 

on Google

2 months ago

I’ve had a few storages in my day and some have been the worst, most have been ok. But Next Door Storage has always went above and beyond to ensure everything is smooth sailing. No hassle, no stress. Everyone is awesome. The only thing I would like to see change would be open later. Other than that I’m 150% satisfied. Thank you 

Dave M 

on Google

2 months ago

The first time I went to look for a unit the gentleman named Joe walked me around and gave me a lot of different options and was very patient. I went in to pay my bill a couple of weeks ago and there was a nice lady that loved jazz and she was super polite and friendly. This may not seam like a fantastic review but in these times it's hard to find much kindness and happiness so it has become rare and in turn it's very refreshing when people are authentic and listen to you and your particular needs. 

Brandon Tweed 

on Google

2 months ago

Customer service was okay, but I moved out because items were taken from my indoor unit. Replacing a TV, game consoles, and retro game carts isn’t something I expected to deal with. There are no cameras inside the exterior buildings. And the lock on the unit wasn’t broken, which means someone knew what they were doing. If you use this place, make sure to get a unit in the main building within camera view. 

Miss Sylvia 

on Google

3 months ago

I've been renting a large unit for several years now and go periodically to retrieve items. I am strongly convinced my things are being stolen. I called to inquire and they told me no one has access to my unit. I call B.S.