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Nexamp

2.9

About this business

Location details

101 N Upper Wacker Dr Suite 200, Chicago, IL 60606, Chicago, IL, 60606, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.916 reviews
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Deon Robin's profile image
Deon Robin 
a week ago

Run! Run! Run! There is no savings. Its all lies and confusion. And they to cancel it take 6 months. Do not...DO NOT ENROLL IN THIS SCAM! This company is a SCAM! They told me I would save on my energy bill, but instead it went up DRASTICALLY. There was a whole month I was out of the country, and as I done in the past, unplugged everything, and I got a regular bill as if I wasn't out of the country. When I caught on and tried to cancel, they told me 90 days, but I will be billed up to 6 months later. Make it make sense in the... read more

travis hoolihand's profile image
travis hoolihand 
a month ago
Danielle Scheidt's profile image
Danielle Scheidt 
2 months ago

The billing situation is absolutely dismal and the email customer service is horrible. I don’t know if I actually saved any money but after 3 years (approx) I’ve decided to cut my losses. Not billing customers for months and sending them huge bills during then holidays is not a company I want to do business with. 

Viper's profile image
Viper 
3 months ago

Great company! 

John “John”'s profile image
John “John” 
6 months ago

Worst billing experience I’ve ever had with a utility service. Nexamp makes it nearly impossible to understand how you’re actually saving money, if you’re saving at all. You get two different bills, full of confusing credits and charges that never line up, and they don’t provide clear explanations. It feels like the system is designed to keep customers in the dark. When I finally reached a live agent (only after sending in a cancelation notice), I was assured my service was canceled and that I would receive just one final bi... read more

Frequently asked questions about Nexamp

How is Nexamp rated?

Nexamp has a 2.9 star rating with 16 reviews. 

When is Nexamp open?

Nexamp is open now. It will close at 6:00 p.m. 

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