NewYork-Presbyterian / Columbia University Medical Center Emergency Department

Antonny Sembel 

on Google

4 weeks ago

Patient Experience Feedback: Standards for Emergency Room Care I would like to provide constructive feedback based on a recent experience in the emergency room, highlighting the professional standards that healthcare staff and nurses should uphold when serving patients. Here are the key expectations for nurses and healthcare personnel in delivering appropriate patient care: • Professional Attitude and Communication: Nurses should maintain a courteous and professional demeanor at all times, providing clear, timely, and accura... read more

Madeline 

on Google

a month ago

I visited the Emergency Department at NewYork-Presbyterian/Columbia University Irving Medical Center on 05/28/2026 due to significant pain and pregnancy-related concerns. I arrived around 3:00 PM and was discharged around 12:15 AM. I understand that emergency departments can be extremely busy and that wait times and workflows depend on clinical urgency and patient volume. During my visit, I experienced ongoing challenges with communication regarding my care plan, testing, and next steps. At times, when I asked questions abou... read more

Ro Ro 

on Google

2 months ago

This place is the worst? I am a Transplant patient. I was left with an IV in my hand that blew up my hand was swollen and I was told by a nurse she was coming back to remove it. Well she left and never came back. I waited almost 7 hours laying there with my hand and this IV stuck in it and then remove my leads. Got up. Went to the front desk and said this is totally unacceptable. I’m a transplant patient I need this out of my hand now every time I ask for the nurse they said she was coming back at seven hours later so the do... read more