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NewSouth Window Solutions
- Windows Installation
- Jacksonville, FL
About this business
Location details
8590 Philips Hwy, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
NSW will blame you for manufacturing errors; do not trust them. NSW, after four years of waiting, have yet to complete the installation of the windows we ordered. We highly recommend avoiding this company.
My wife and I would like to express our appreciation to NewSouth Window in Tampa for the outstanding job of replacing our old windows and sliding doors From John Frayne, the sales rep, to Ricky who did the measurements; the 3-man installation crew and trim tech who worked all hours, and to Kris in the office who answered numerous questions, their friendliness and attention to detail was priceless. The new windows and doors are exactly what John said they would be. They're easier to operate, made our home more comfortable a... read more
Earl & Marcia Very sloppy workmanship. Extremely slow in returning to complet job to satisfaction. Would not recommend them to anyone for installition.
Paid 50K for all my windows and doors. The materials seem to be good. Installation is EXTREMELY subpar (I have pics to prove it). They sent the same person over and over, to solve the issues they themselves created. Failed inspection due to wrong installation procedure, non compliance with county code, doors with handles scratched, installed non-square, not closing properly, parts missing (i.e: plugs to cover screws). Broken seams, stucco used improperly (Came off at first pressure cleaning) Crew showed up at least 4 times... read more
David Gonsalves
6/02/2021 UPDATE: STILL WAITING ON WINDOWS!!! OVER 2 MONTHS SINCE "rush" ordered and STILL waiting! It's been almost 2 friggin' years since this job started and it's still not complete!!! 5/15/2021 UPDATE: It has been over 7 weeks. Not a peep from NSW about the status of my replacement windows. And when, if, they do come in, NSW probably won't work with my schedule since I work on call with the railroad now. They've even refused to come out on a weekend in the past. 3/26/2021 UPDATE: NSW Arrived 2 hours late yesterday. The... read more
We purchased 11 windows , there is suppose to be a life time guarantee on repairs to windows and screens. I called for a repair on a screen . They told me there was a charge for a service call. When we purchased windows there was any mention of a charge for device calls, we are very disappointed.
We signed a contract with New South Windows October 2020. Seven (7) months later, well after their agreed upon time frame of 14-26 weeks of completion, the windows and the slider doors first day of installation began. The installers were friendly yet did not 100% follow their own installation protocols. There was a thunderstorm the first two days of installation and only one window had a drop cloth. They left dirty shoe prints on new tile, new flooring, dirty walls from handling. Upon completion of the first day of installat... read more
I sign a contract to buy windows on 06/20/2020. 28 windows with a total price of $28,755.00. I put a down payment of $2,875.00. The Windows were installed around 11/02/2020. At the time of Installation, I was given a Paper to sign stating the windows where installed and there were some items that would be corrected. • A window in the master bedroom would not go up and down correctly and needed to replace. • A window in the dining room was build with wrong measures and would get stock and would get replace. • The day of in... read more
Frequently asked questions about NewSouth Window Solutions
How is NewSouth Window Solutions rated?
NewSouth Window Solutions has a 4.3 star rating with 551 reviews.
When is NewSouth Window Solutions open?
NewSouth Window Solutions is closed now. It will open tomorrow at 12:00 p.m.
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