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NewRoc Rehab
- Rehabilitation Center
- Rochester, NY
About this business
Location details
1335 Portland Ave, Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Some of the Employees are awesome to work with they show support and they have great teamwork.
Great staff friendly
The Pearl Nursing Home staff is always warm, friendly and caring and the residents are getting premium care I appreciate all the hard work everyone is doing there.
I wish I could give zero stars. The staff, especially HR, doesn’t seem to care about anything. Claudine, the HR manager, is never available and is always hiding behind closed doors—who knows what she’s actually doing back there. Now that she has access to the cameras, she acts like she's somehow superior, but she does nothing to support employees. If you go to her for help, her response is always “I don’t know” or some irrelevant answer. She’s acting like she’s untouchable because she thinks the owner protects her, and no on... read more
Entry camera works good. Fast and simple, but honor system to answer COVID questions isn't foolproof. Often no person in lobby to unlock door so I have tailgated in several times. Often smells bad but helpful staff. Not sure my relative belongs on 3rd floor. Personal hygiene, medical care and attire needs attention. Taking him out for a funeral was not possible.i know pearl is responsible, but it's like a jail. Tough job but you are doing a good service. Thanks.
Frequently asked questions about NewRoc Rehab
How is NewRoc Rehab rated?
NewRoc Rehab has a 2.7 star rating with 85 reviews.
When is NewRoc Rehab open?
NewRoc Rehab is closed now. It will open tomorrow at 9:00 a.m.
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