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NewRoc Rehab

2.7

About this business

Location details

1335 Portland Ave, Rochester, NY, 14621, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.798 reviews
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Beth daly-johns's profile image
Beth daly-johns 
2 weeks ago

Nurse who took care of my sister inlaw's foot and leg today was awesome! 

Luz Colon's profile image
Luz Colon 
3 weeks ago

I would truly give 0 stars! It’s horrible! Disgusting ! Treatment towards patients horrible! They have them waiting g 2 to 3 hours to take them to bathroom! Linens aren’t change unless you ask them even then they fully don’t do a bed change! My aunt was fed 2 slices bread for dinner!when asked the social worker I was told the dietician asks them what they like and the go by that ! But she should’ve had a sandwich she said ! I got bit by some type of bug, my aunt fell the other day mind you leg was amputated! Social worker sa... read more

Elaine Ellie's profile image
Elaine Ellie 
a month ago

My cousin was dying.He couldn't get any help so he called 911. They punished him by taking away his phone, clothes shoes, put him in a wheelchair and left him in the cafeteria for 5 hours. We called and left messages for 3 days trying to get a hold of someone and no one called back. Very dangerous place!! 

Kim M's profile image
Kim M 
a month ago

I want to give special recognition to the Activity Department. Bho and his staff go the extra mile with their experience, passion and creativity to make activities and parties fun for the residents. Activity time is an important part of a resident's day for their morale, stimulation and socialization. They make sure to offer a variety of daily activities that stimulate different motor skills, dexterity, and cognitive functions. Most importantly, I have witnessed the Activity Team's genuine care, concern and compassion for th... read more

Mara. and. dalayna Rodriguez. and. council's profile image
Mara. and. dalayna Rodriguez. and. council 
a month ago

Under construction, no attention to patient needs medical or even water for them, little mattress beds, they don't have garbage cans in rooms. It's looks very unsanitary 

Frequently asked questions about NewRoc Rehab

How is NewRoc Rehab rated?

NewRoc Rehab has a 2.7 star rating with 98 reviews. 

When is NewRoc Rehab open?

NewRoc Rehab is closed now. It will open tomorrow at 9:00 a.m. 

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