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Newrez LLC
- Finance
- Honolulu, HI
About this business
Newrez brings a unique combination of mortgage expertise, financial strength, and product innovation capabilities to the lending table. We're dedicated to delivering exceptional lending options with an easy application process to both our customers and strategic business-to-business partnerships.
Location details
7 Waterfront Plana, 500 Ala Moana Blvd, Suite 400 Office, #448, Honolulu, HI, 96813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had no problems with my Escrow doing payoff and when I called their billing dept. they put in a cancel for my auto pay. Pretty smooth process, it was just their automated phone service and finding the contact number that takes 1 star away.
Terrible company. They were the 4th company to service the loan that I took out 20 years ago. Started out as Citi, sold to GreenTree, then Ditech, and finally, Newrez. No problems over the years until I tried an early payoff of my mortgage a few months ago. My bank wired the quoted amount, but it never showed up on my online payment history. Called a few days later and found out that an insurance payment had been disbursed the same day, resulting in a negative escrow balance, so they couldn't process the payment as a payoff.... read more
This is the worst company I have ever dealt with!!! They gave me a refund due to there oversight and now calling me saying I need to pay it!!! I am getting a lawyer because this has been an ongoing issue for 4 months. They are the most incompetent company I ever dealt with. HORRIBLE. Stay away if you can.
Worst company for mortgage. A lot of fraud with the fees that they charge for no reason. They prefer to default on your loan instead of helping people keep their homes.
Frequently asked questions about Newrez LLC
How is Newrez LLC rated?
Newrez LLC has a 1.5 star rating with 17 reviews.
When is Newrez LLC open?
Newrez LLC is open now. It will close at 10:00 p.m.
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