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NewRez LLC
- Mortgage Lenders
- Fort Washington, PA
About this business
NewRez brings a unique combination of mortgage expertise, financial strength, and product innovation capabilities to the lending table. We're dedicated to delivering exceptional lending options with an easy application process to both our customers and strategic business-to-business partnerships.
Location details
1100 Virginia Dr Suite 125, Suite 125, Fort Washington, PA, 19034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Avoid this company entirely. Unethical, and not a good Company. Been asking for updates for days. Zero response. Everyone In this company has zero ethics or integrity. Shady Rez should be the name.
I would not recommend Newrez for your refinancing needs. They have my mortgage and this experience is concerning if I ever need to use their customer service. There was only one person (Sabrina 5stars) who responded or even acknowledged my emails when info was requested by them otherwise their employees would not respond if the info was received. My loan processor Lisa did not call back or inform me of what was needed in a timely manner. Even after repeated calls she did not have answers for what was going on or why there wa... read more
It’s totally fine working with them until you need something from them. Then it’s absolutely horrible. Stay with a local bank that you can visit in person, it’s not worth the hassle of figuring out a loss claim with these guys and getting your insurance check processed.
This is a terrible company. They will consistently charge you the wrong amount on everything and they are very slow to fix what they messed up. After posting this review, I received the generic response to seek assistance via a phone number or their chat service. I HIGHLY recommend ANYONE & EVERYONE to avoid this company.
Customer service representative was acting very strange on the line. She Said goodbye early in the call and I was like I have more questions and then she eventually said what’s ur question I asked a simple question about the mortgage and then she didn’t answer and said HAVE A NICE DAY. Very odd.
Frequently asked questions about NewRez LLC
How is NewRez LLC rated?
NewRez LLC has a 4.3 star rating with 7,921 reviews.
When is NewRez LLC open?
NewRez LLC is open now. It will close at 10:00 p.m.
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