This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Newport Lexus Service Department
- Automotive
- Newport Beach, CA
About this business
Location details
3901 MacArthur Blvd, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Joey is an amazing service rep. I have worked with him for general maintenance twice and also new tires. He is very thoughtful and efficient. Not pushy and he focuses on doing right by the customer. Super efficient and trustworthy.
Peter, Sean, Alan and Falana were very kind and responsive to a nail in my tire. Squeezed me on a busy day and got it all sorted out.
I had my driver's power seat rail broken so I had it repaired at the dealership on April 7 under warranty. Your repairman damaged the paint and plastic trim on my car during the repair process. It's really bad that this happened! Your maintenance technicians are terrible. They damaged the paint next to my door when they replaced the electric slide rail of my seat, but the maintenance staff or the manager did not proactively tell me and directly delivered the car to me. I saw the damage to my car myself. This is a very seriou... read more
What's the point of making an appointment and reserving a loaner car if they are given on a first come first served basis? Do better. Will be going to Newport from now on.
I recently visited the Lexus dealership in Newport Beach and was impressed by the service attitude of the staff, particularly Sean. Although I’m not very knowledgeable about car maintenance, I prioritize top-notch service, and Sean was more than patient in assisting me with my car’s needs. From now on, I’ll be relying on Sean to take care of my car’s maintenance. Thank you, Sean!
Frequently asked questions about Newport Lexus Service Department
How is Newport Lexus Service Department rated?
Newport Lexus Service Department has a 4.4 star rating with 21 reviews.
When is Newport Lexus Service Department open?
Newport Lexus Service Department is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com