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Newlook kirkland

3.2

About this business

Location details

16916 Trans-Canada Hwy, Kirkland, QC, H9H 0C5, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.25 reviews
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clarity. xoxo's profile image
clarity. xoxo 
on Google
3 weeks ago

The technicien and optometrist were excellent and very reassuring, however the secretary that greeted me was highly unprofessional and moody. She ruined my experience and made me late by 20 minutes while trying to cut corners because she wanted to go home. All the while she was very helpful to the one patient who was not only an hour late but also took over my time slot. When confronted she made excuses and then disappeared without a word. Now because of her I have to go in for a second appt 

Phil Aveline's profile image
Phil Aveline 
on Google
4 weeks ago

Went there for an eye exam to make sure my glasses were fine also if their was any infection. Turned out my glasses axis was off when I originally purchased them from Costco and weren't adjusted properly. The optomitrist was really nice and friendly! She was very relaxed and cool. We've solved the problem and that my perscritpion wasn't so off from the old one. Highly would recommend! Very relaxing and professional! Dont know about the 1 stars but my experience was great! 

Sabrina Groulx-Silvano's profile image
Sabrina Groulx-Silvano 
on Google
6 months ago

The employees were super helpful and the optometrist was very nice and helpful too. 

RiRi Mac's profile image
RiRi Mac 
on Google
a year ago

Every time I walk in this Newlook, I feel welcomed. Got my eye exam done, the optometrist was so sweet. The opticians that helped me multiple times were also so nice. Julie is there to help me with my glasses, thank you! *edit*: everyone is low staff nowadays so the 1 star review is unfair. They're doing their best with the staff they have! 

Nasim Soroush's profile image
Nasim Soroush 
on Google
a year ago

Very unresponsive team Had done a test with their on call optometrist , called 3 times since, have not got the prescription, nor the doctor consult on redo of test. Very disappointed Do not recommend them 

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Frequently asked questions about Newlook kirkland

How is Newlook kirkland rated?

Newlook kirkland has a 3.2 star rating with 5 reviews. 

When is Newlook kirkland open?

Newlook kirkland is open now. It will close at 6:00 p.m.  

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