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Newgistics
- Consumer Services
- Fishers, IN
About this business
Location details
9910 N by NE Blvd, #500, Fishers, IN, 46037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
tracking system needs to be updated more often and delays must be specifically addressed with the customer. Overall a garbage logistics company from what I have seen, and believe me I should know given that I manage an expedited freight business. I am far from impressed with their lack of service and the inability to get an agent on the phone. They play back and forth games with the retailer. I would say DO NOT WORK WITH NEWGISTICS.
Actually ship the packages sent to them . Mine has been stuck in California 6 days already with no movement.
Very slow service. 11 days and still waiting. Not to mention the package was coming from a few states away from me
The package tracking site does not offer a way to follow up on edge cases. In my case a package has been on a 200-mile stretch of road for almost 40 days. A customer in this situation needs a way to get information on what is happening.
Yeah so, I had a package shipped from Chino, California to Phoenix, Arizona (5 h 7 min (339.4 mi)) and they drove my package to Grapevine, Texas 15 h (1,055.8 mi) (x2, package to be delivered in Phoenix) = 30 h, 2,111.6 miles out of the way. Talk about a crappy, and inefficient way to ship.
I can't understand how they take 5 days or more to complete the hand-off to USPS once it arrives in the destination city. Watching the tracking it is common for it to get to the destination city quickly and then take 5 or 6 days to get the package in the hands of the USPS. It has become common for multiple carriers to be involved in the shipping of products. I have never seen any other carrier take so long to get a package in the possession of USPS, so that tells me USPS isn't the problem. Every order I have place that Newgi... read more
Paid for 2-4 day shipping.. 6 days later and NOTHING!
Frequently asked questions about Newgistics
How is Newgistics rated?
Newgistics has a 2.2 star rating with 58 reviews.
When is Newgistics open?
Newgistics is open now. It will close at 6:00 p.m.
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