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Newcastle Motor Group
- Automotive
- Wickham, NSW
About this business
Location details
90 Hannell St, Wickham, NSW, 2293, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My call today to NCMG couldn’t be answered and I know from past experience that a call would likely not be retuned, so no message left. Last week Tuesday I spoke to the service manager who assured me XYZ after months of lots of nothing. And today, I still await his feedback. Truly at a loss.
I took my vehicle down to get some work done in the service department. after canceling and rebooking me, they took an additional 2 weeks.
Warning Customer Services is terrible. I've been hung up on multiple times. No one calls you back. No one wants to assist you.
Just purchased our brand new Mu-X from Joel and Paul, highly rate these guys, weren’t pushy, gave helpful advice and helped us have a smooth transition into a new vehicle… don’t think I’ll be buying a new car anytime soon but when the time comes, they’ll be my first stop.
As an ex worker of this very poor establishment, I wouldn't ever be purchasing or getting a vehicle serviced here. Paul Felton is by far the worst individual to deal with. He treats the workers like garbage and makes false accusations that tarnish a permanent work record. I can only imagine how he treats customers to their faces because I've sure heard the profanities he says behind closed doors about customers and other workers.
Frequently asked questions about Newcastle Motor Group
How is Newcastle Motor Group rated?
Newcastle Motor Group has a 3 star rating with 14 reviews.
When is Newcastle Motor Group open?
Newcastle Motor Group is closed now. It will open at 8:30 a.m.
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