Newcastle City Holden Service Centre

Katy Kruzins 

on Google

2 months ago

Completely incapable of communication. Booked car for service a week out. Turned up this morning at the allotted time to be told they were unaware of the booking. Was assured it could be done. 1:10 called back to ask for feedback back was told to wait for an SMS with more information. Shared I was a long distance away and would need plenty of time to organize transportation. Called at 3:30 to be told my car had not been looked at. Again shared I needed time to organize transportation I asked for an estimate of time she was u... read more

nobody's business 

on Google

11 months ago

I drove all the way to this place and coul'd find it. I saw nothing resembling the photos at the top of this page. I saw dealers for Kia And Audi, but no signs advertising a Holden Service Centre or anything Holden for that matter. I tried calling and calling the number while parked on the main road, nobody answered the phone. Reluctantly, I left. It seems I will have to drive down to Sydney to get it done, which I think is ridiculous in a huge city like this. You need some signs showing where you are, update the photos on y... read more

Ajaj Watson 

on Google

a year ago

Good service on my vf commodore, cannot fault any of the staff 

Ange D 

on Google

a year ago

The ladies behind the service desk, are fantastic and a pleasure to deal with. Oliver, who works within the service section, is the most incompetent person I’ve ever met. Looks at you in the face, and tells you that he will forward to you, the requested information as “promised”. This dates back to 2023. Oliver, your customer service skills are poor, as is your time management. Find yourself another job Oliver. 

James Bade 

on Google

a year ago

My only interaction with this business was calling them 6 times to try and get a paint code and not getting through to anyone a single time, in saying that the hold music wasn't bad so 4 stars feels right