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Newcare Medical
- Healthcare
- Grimsby, ON
About this business
Location details
264 Main St E, Grimsby, ON, L3M 1P8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Front desk reception (medical side not dental side) is inadequate, rude and abrupt. Would it be too much to ask for a hello, how can I help? Zero evidence of respect and common courtesy. Fix it and fix it fast.
If you want a doctor who makes you feel unimportant, then go here and ask for Dr. Sato. Was always made to feel rushed and not heard, so stopped attending. Add in the rude front desk staff who make you feel like you are inconveniencing them when you call, if you can get actually get through, or their dismissive demeanor when you are there in person...great place, not.
Dr is great but the front desk staff is awful to deal with never call back. 1 call ahead of takes sometimes 30 min on the road home to even be acknowledged.
Dr. May Mohamad (or Dr. Mo as she prefers to be known as), could not be any WORSE of a physician. She blatantly ignored my father's medical concerns, symptoms, and very apparent deterioration. Clinic staff are bothered by doing their job and asked him "what are you doing back here again?" Well, turned out to be a terminal brain tumor (not identified by the good doctor Mo) that led him to passing away within 6 weeks of onset of symptoms. And insult to injury, they called my deceased father's phone to remind him about a doctor... read more
I would have given zero stars if that was an option but the doctor is actually great. However, this is the worst receptionists team I have ever encountered. Three of them sat at a desk and each one of them gave me different information. I sat for over an hour AFTER my appointment had already finished and they have the worst attitudes. I told them that they needed to work on their communication between each other and one of the proceeded to laugh in my face. I left without getting the prescription I was waiting for and one of... read more
Frequently asked questions about Newcare Medical
How is Newcare Medical rated?
Newcare Medical has a 3 star rating with 98 reviews.
When is Newcare Medical open?
Newcare Medical is open now. It will close at 8:00 p.m.
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