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Newcare Medical
- Healthcare
- Grimsby, ON
About this business
Location details
264 Main St E, Grimsby, ON, L3M 1P8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great doctor(Dr. Ali El-Hammouly), terrible reception team! I constantly am getting stopped by a voicemail or long wait times when there are 0 calls ahead of me when I’m either calling to book or rebook. Considering getting a new doctor because of the lack of ability to be able to get in touch to communicate changes. Had I known better I would’ve stayed with my old doctors office because I left for those same issues.
These Doctors Rock, Dr Ali and the Dentist's are in same building what a great idea 5 STARS for Everybody...stuff is amazing!!!
Front desk reception (medical side not dental side) is inadequate, rude and abrupt. Would it be too much to ask for a hello, how can I help? Zero evidence of respect and common courtesy. Fix it and fix it fast.
If you want a doctor who makes you feel unimportant, then go here and ask for Dr. Sato. Was always made to feel rushed and not heard, so stopped attending. Add in the rude front desk staff who make you feel like you are inconveniencing them when you call, if you can get actually get through, or their dismissive demeanor when you are there in person...great place, not.
Dr is great but the front desk staff is awful to deal with never call back. 1 call ahead of takes sometimes 30 min on the road home to even be acknowledged.
Frequently asked questions about Newcare Medical
How is Newcare Medical rated?
Newcare Medical has a 3 star rating with 100 reviews.
When is Newcare Medical open?
Newcare Medical is closed now. It will open tomorrow at 9:00 a.m.
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