New York State Electric & Gas's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

New York State Electric & Gas

1.2

About this business

Location details

1387 Dryden Rd, Ithaca, NY, 14850, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.2139 reviews
Select a rating
debra L's profile image
debra L 
on Google
a week ago

This is how we've been forced to live, completely inhumane, since NYSEG took our water meter & refuse to give it back, with a daughter on a FEEDING tube and no notice. It"s been over 30 days, 98 degrees weather, since July 25th! I am tempted to file a lawsuit!! 

Tyler Peckham's profile image
Tyler Peckham 
on Google
3 weeks ago

Nyseg needs to be shut down 

Buff Orpington's profile image
Buff Orpington 
on Google
a month ago

State mandated monopoly - NYSEG will probably comment below with some corporate nonsense. But the fact is that NYSEG has been raising prices on power substantially year over year, and we have literally no other choice but to pay them. This is by design, and we have little to no recourse. My power bills have gone up nearly 5X with the same use of power over the years. Yet here I am, forking over money that could go toward my family’s future, to a monopoly that shouldn’t exist. NYSEG should be ashamed to be in this position. A... read more

Eva Havle's profile image
Eva Havle 
on Google
a month ago

I don't understand how this utility company can get away with providing such subpar service and zero transparency. Our bill increased by 900% between June and July as a result of their "Budget Billing". Their claim is cold months' higher usage, which is totally BS since we primarily heat with propane and wood. And to add insult to injury, we have outages every few weeks. Glad to see Riley is launching a formal investigation. Let's hope it results in holding these criminals accountable. 

High Archbishop of Tea Tasting's profile image
High Archbishop of Tea Tasting 
on Google
2 months ago

I am giving this company one star as I literally cannot give it a worse score. The customer service is absolutely awful. The outage time estimations are never even close. The rates are ridiculous and constantly climbing. There's nothing positive i can say about this company as despite its premium price, blackouts will still be a regular occurrence. Edit for response. No you dont update your estimates as I spent 3 whole days in complete limbo regarding my power, once being told it had been restored while I sat in darkness. Th... read more

View all google reviews

Frequently asked questions about New York State Electric & Gas

How is New York State Electric & Gas rated?

New York State Electric & Gas has a 1.2 star rating with 139 reviews. 

When is New York State Electric & Gas open?

New York State Electric & Gas is open now. It will close at 4:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com