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New York State Electric & Gas

1.3

About this business

Location details

1387 Dryden Rd, Ithaca, NY, 14850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.3136 reviews
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Eva Havle's profile image
Eva Havle 
on Google
a week ago

I don't understand how this utility company can get away with providing such subpar service and zero transparency. Our bill increased by 900% between June and July as a result of their "Budget Billing". Their claim is cold months' higher usage, which is totally BS since we primarily heat with propane and wood. And to add insult to injury, we have outages every few weeks. Glad to see Riley is launching a formal investigation. Let's hope it results in holding these criminals accountable. 

High Archbishop of Tea Tasting's profile image
High Archbishop of Tea Tasting 
on Google
a month ago

I am giving this company one star as I literally cannot give it a worse score. The customer service is absolutely awful. The outage time estimations are never even close. The rates are ridiculous and constantly climbing. There's nothing positive i can say about this company as despite its premium price, blackouts will still be a regular occurrence. Edit for response. No you dont update your estimates as I spent 3 whole days in complete limbo regarding my power, once being told it had been restored while I sat in darkness. Th... read more

High Archbishop of Tea Tasting's profile image
High Archbishop of Tea Tasting 
on Google
a month ago

I am giving this company one star as I literally cannot give it a worse score. The customer service is absolutely awful. The outage time estimations are never even close. The rates are ridiculous and constantly climbing. There's nothing positive i can say about this company as despite its premium price, blackouts will still be a regular occurrence. 

Jud Wipf's profile image
Jud Wipf 
on Google
a month ago

Smart meters exist to steal your Life, Liberty, and Pursuit of Happiness. Life- they Dirty the electricity. Liberty - they see every appliance you plug in (without a warrant) Pursuit - You Will Pay more. 

Ryan Seymour's profile image
Ryan Seymour 
on Google
a month ago
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Frequently asked questions about New York State Electric & Gas

How is New York State Electric & Gas rated?

New York State Electric & Gas has a 1.3 star rating with 136 reviews. 

When is New York State Electric & Gas open?

New York State Electric & Gas is closed now. It will open on Monday at 8:00 a.m. 

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