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NEW Window Replacement

5.0

About this business

Location details

4260 Old Grand Ave, Gurnee, IL, 60031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
5.044 reviews
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Brooklyn Bivens's profile image
Brooklyn Bivens 
3 weeks ago

the whole house needed doing because the old units had failed seals and every pane was fogged. somebody else had told me i could spread it out over time, and that was true, but it would have meant a crew here again and again. these ones priced the lot as a single job and the number was better than doing it piecemeal. one window at the back needed the opening rebuilt because the sill had rotted through, and they found that when they measured, not on the day of the install. there's the difference right there. the work was quic... read more

Elizabeth Martin's profile image
Elizabeth Martin 
a month ago

Big job, done without any of the usual grief. Every window in the house, front to back, over a stretch that never felt as long as I expected it to. What made it work was the planning before anyone showed up with a van. They came, measured everything and then measured it again, confirmed the sizes with me in writing, and didn't order until I had signed off. That sounds obvious and it isn't what happened the last time I had work done here. The install crew took care with the floors and the old plaster, and every opening was sh... read more

Kitasha Willis's profile image
Kitasha Willis 
a month ago

We sat on this for years, windows that stuck shut and let all the cold in, and finally said enough and did the entire house. Called around and New Pro was the one that actually went over how the whole thing works instead of just tossing a price at me. The guy who measured took his time and answered everything I threw at him. Scheduling was painless, they told us exactly when the crew would be out. On install day they had every window ready and worked their way through room by room, put down protection so the floors stayed cl... read more

Wendy Hiday's profile image
Wendy Hiday 
3 months ago

New Pro did a full window replacement on our split level and the result is exactly what we wanted. The new windows are double hung with the grids between the glass so they have that traditional look but operate way better than what was there before. They tilt in for cleaning which is huge for the second floor ones. Everything locks tight, no rattle when the wind picks up, and the trim work outside looks like it was always meant to be there. 

Danny Prater's profile image
Danny Prater 
4 months ago

Had New Pro do a full window replacement on our 1970s ranch, twenty-two openings including a big picture window in the living room and a bay in the dining area. The bay was the one I was most worried about because it had some sag and they had to deal with reframing the support underneath. The finished product looks like it was always meant to be there, clean lines, no weird gaps, and the seat inside is solid. The picture window in the living room completely changed the look of the front of the house. From the street it just ... read more

Frequently asked questions about NEW Window Replacement

How is NEW Window Replacement rated?

NEW Window Replacement has a 5 star rating with 44 reviews. 

When is NEW Window Replacement open?

NEW Window Replacement is closed now. It will open tomorrow at 9:00 a.m. 

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