New Start Recovery Solutions

Cody Nichols 

on Google

a month ago

This place is an absolute nightmare. Between the Reno facility being shutdown with a 5 hour notice given to the patients and staff where all staff were fired on site and patients were told they could go home or be transported several hours away with no provided transport home other than a clipper card and a ride to the nearest station, due to an alleged class action lawsuit for defrauding the VA out of thousands of dollars. To the Concord facility laying off half their nursing staff ( effective July 7th 2025) while already b... read more

Jen 

on Google

2 months ago

I’d give zero stars if I could. This place lied to me from the beginning when I was trying to help my husband find a program and an all male program that he requested. They assured us it was an all male facility and it most definitely was not. Long story short, the stay ended within a week because my husband had an affair with another female resident whom was also married. The staff urged my husband to get a divorce and even offered to assist with the paperwork. They’ll call you to check in and let you know how your loved on... read more

Kelsey Belvel 

on Google

6 months ago

Did 30 day inpatient here because my mom thought i drank to much Chardonnay. ( with her) Either way, its a joke. Elderly addicts just staying until they die, drug addicts just going everyday to the clinic for drugs. Food was horrible. Therapist were unhelpful. Group was just a waste. But whatever, i got good sleep. 

Ryan 

on Google

6 months ago

I had a really memorable experience. Totally changed my mindset in a positive way. Dr. Chanter was great along with the other therapists, nurses and staff. I stayed for 37 days but wouldn’t mind staying longer if I needed to. Couldn’t recommend this place anymore. I also heard the other locations are great as well.