New Products Inc. - Caldera Spas

jerry Binnings 

on Google

a month ago

One of the finest if not the finest provider of top quality spas and supplies and SERVICE in all of Marin, and beyond as far as I am concerned. ( I have looked) I purchased my spa over 10 years ago, I use it twice a day religiously. Whenever I have had a question, or needed servicing, Jim and his crew of long standing professionals have ALWAYS responded quickly, honestly, and fairly, with in-depth knowledge of there products. Never hesitating to give coaching when needed or just answer a simple question. Working to save me m... read more

Les Mann 

on Google

2 months ago

This is a remarkable company that has been in business for decades, run by a father and son team. Father Jim does the sales and runs the showroom while son James does the field/service work. They have vast and detailed knowledge and experience in the field, and are amazingly ethical and honest with their information, happily explaining everything and answering any questions with complete candor. Absolutely no effort to upsell, in fact their emphasis is on saving the customer money while making sure they get the product that’... read more

John Donaldson 

on Google

4 months ago

Bought a new Caldera from the good people here and had a great experience. The showroom, while not modern, has a ton of different models to take a look at and they can order just about anything. The owner and his team are really spa experts and were very helpful in getting me to the right product for us. Pricing was very competitive but where they really shine is on the delivery and support. The owner came out to inspect the site TWICE before it was delivered and then again with the delivery. Real pros when it came to gettin... read more