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New Penn Financial

1.5

About this business

Location details

13550 Falling Water Rd, Ste 202, Strongsville, OH, 44136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.566 reviews
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Elizabeth's profile image
Elizabeth 
on Google
10 months ago

Horrible, evil people running the phone lines!!! 

Siri Anderson's profile image
Siri Anderson 
on Google
11 months ago

They acknowledged receiving my mortgage payment and that they didn’t apply it properly. Now they are hounding me for non-payment. As soon as I am able, I will refinance. It will cost more but will be worth it, just to get away. 

will hileman's profile image
will hileman 
on Google
11 months ago
Samantha Chami's profile image
Samantha Chami 
on Google
11 months ago

This is the slowest and probably most unprofessional lender I’ve ever dealt with. Currently in the process of buying a home and they are doing everything they can to make this a more difficult process on every aspect you can think of. My broker, Sam Sabbagh, who has been apart of all of my home buying transactions in the past had to find another lender due to their incompetency. Thanks to Sam, I don’t have to deal with them and he even got me a better rate elsewhere. Do NOT use this lender!!! 

Andrew Winter's profile image
Andrew Winter 
on Google
11 months ago

They just want your money. It took me 4:30 of preprompts before I even got to hold for an agent... This company reverse engineered efficiency so they can charge you for their issues that you need to fix. I bought a Google pixel so I could have the "hold for me" feature just to deal with how many times I have to call, hold, and wait for them 

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Frequently asked questions about New Penn Financial

How is New Penn Financial rated?

New Penn Financial has a 1.5 star rating with 66 reviews. 

When is New Penn Financial open?

New Penn Financial is closed now. It will open tomorrow at 9:00 a.m. 

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