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New Look Eyewear (Formerly Visions Optical)

4.4

About this business

Location details

6631 Island Hwy N #51, Nanaimo, BC, V9T 4T7, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.4109 reviews
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Dean Thullner's profile image
Dean Thullner 
on Google
3 weeks ago

Searched for glasses for months, decided to go into New Look Eyewear in Woodgrove Mall Nanaimo and couldn't I be happier. The associate that helped me was fantastic (Megan Spicer). She was extremely professional, very well informed, and patient. Walked out after purchasing two pairs of glasses and returned two weeks later to pick them up. They fit great; the price was really affordable. Megan did a tremendous job ensuring that my progressives were lined up providing optimum vision. I highly recommend the store and if you nee... read more

Kevin Cawley's profile image
Kevin Cawley 
on Google
a month ago

Each time I’ve come into new look the staff have been very helpful, respectful, and courteous. Brenda was very helpful and was able to guide me in the right direction as to my eyeglasses needs. 

Amanda Cawley's profile image
Amanda Cawley 
on Google
a month ago

I’ve been in this store a couple of times now, each time I found all of the staff to be polite, knowledgeable and very friendly. Going above and beyond to find the right pair of glasses within my budget. One of my personal favorite staff members would be Brenda… she’s kind, friendly and very knowledgeable about all of the glasses, cases and cleaners in this store. I’m not sure how Trevor Billy Bob’s experience was or why it went that way. Maybe he’s just having a bad day… 3 reviews and only one positive review? Half of a fak... read more

Trevor Billy Bob's profile image
Trevor Billy Bob 
on Google
a month ago

Had a very stressful time trying to find a new pair of glasses a few weeks ago thanks to some woman named brenda Never have I ever had such a rude customer experience, maybe it was her just having a bad day but come on now Brenda, it's called customer service for a reason. The rest of the staff were very knowledgeable and polite though. I hope Brenda feels high and mighty making customers like me feel stupid. But I do love my new Gucci frames thanks to another lovely employee who saw I was basically borderline being harassed... read more

Joanne Phillips's profile image
Joanne Phillips 
on Google
4 months ago
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Frequently asked questions about New Look Eyewear (Formerly Visions Optical)

How is New Look Eyewear (Formerly Visions Optical) rated?

New Look Eyewear (Formerly Visions Optical) has a 4.4 star rating with 109 reviews. 

When is New Look Eyewear (Formerly Visions Optical) open?

New Look Eyewear (Formerly Visions Optical) is closed now. It will open tomorrow at 10:00 a.m. 

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