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NEW Health Charlestown

3.3

About this business

Location details

15 Tufts St, Boston, MA, 02129, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.340 reviews
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Boston Alex's profile image
Boston Alex 
2 weeks ago

⭐ 1 Star I was extremely disturbed by the behavior of a transport driver from NEW Health. While transporting passengers, he was yelling at people through the window, became involved in a heated confrontation with another driver, and then appeared to intentionally brake-check vehicles while people were still inside the van. This was reckless, unprofessional, and completely unsafe for both the passengers and everyone else on the road. A transport driver is responsible for keeping passengers safe, and this behavior was a terrib... read more

T S's profile image
T S 
a month ago

Horrible experience with Anaka Hand who cares more about getting things her way than about what’s best for patients’ mental wellbeing. Her supervisor should carefully review evaluate the cases she’s been handling. Hope future patients don’t get mistreated by this personnel. 

Sheila O'Malley's profile image
Sheila O'Malley 
2 months ago

Love my Primary Care Doctor!! 

F's profile image
F 
6 months ago

Horrible experience. Dr. Anne Rebecca Murray-Chiriboga runs this practice like a business, not a healthcare facility. She appears stretched across multiple locations, leaving non-medical staff to manage patient care while she simply signs off. Follow-ups are poor, and continuity of care is essentially nonexistent. When I raised legitimate concerns, I was met with a dismissive and unprofessional response. Things became worse when I decided to leave the clinic and transfer to another provider. Despite medical records being my ... read more

F's profile image
F 
8 months ago

I do not recommend New Health. My doctor is stretched across multiple locations, leaving non-medical staff to handle patient care while she just signs off. Follow-ups are poor, and continuity of care is basically nonexistent. When I raised concerns, I received a dismissive and unprofessional response. The clinic also issues unnecessary provider letters and charges for tests I can already access in my medical record. I requested my records and to change my doctor, and I’m still waiting—despite the fact that these are my legal... read more

Frequently asked questions about NEW Health Charlestown

How is NEW Health Charlestown rated?

NEW Health Charlestown has a 3.3 star rating with 40 reviews. 

When is NEW Health Charlestown open?

NEW Health Charlestown is closed now. It will open on Monday at 8:00 a.m. 

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