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New England Retail Express
- Transportation Services
- Manassas, VA
About this business
Location details
7940 Notes Dr, Manassas, VA, 20109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 3:30 p.m. | |
| Tue | 07:30 a.m. to 3:30 p.m. | |
| Wed | 07:30 a.m. to 3:30 p.m. | |
| Thu | 07:30 a.m. to 3:30 p.m. | |
| Fri | 07:30 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were assigned by my home warranty company (AHS) to deliver replacement GE washer. They reached out within 2 days to schedule and delivered on time during agreed appointment window. Driver also reached out before delivery. My experience did not match the negative reviews, so I felt like I should comment.
We have had 3 scheduled delivery days with no call no show we have been without a refrigerator for over a month. Really disappointed in Retail Express won't answer the phone. Costco and ge can't get ahold of them either starting to think this company is a Scam if I could give 0 stars i would!!
Similar to other folks - I ordered a gas range from Costco that was scheduled to be delivered December 22. On the 22nd, having not heard from the delivery folks, I contacted the number provided by Costco (which was for GE delivery service), who told me the range was there, but for some reason wasn't put on the truck. They asked the Delivery Agent to contact me, but they never did. The same thing happened on December 29. Then again on December 31. Then again on December 31. January 5, and January 8. I finally cancelled the or... read more
I am also facing the same issue this agent. Its not delivery on scheduled data. They are keep on change the delivery date with Costco. Even GE support is not understand they keep on sending email to this agent due to agent is not respond over the phone to GE support.
New England retail express has the worst customer service we have ever experienced. We were supposed to have a refrigerator delivered today from Costco. My husband received a phone call from them the day before while busy at work and they left no message. Living in Virginia we would have never even suspected that they would be the company delivering our fridge. Once realizing this we called immediately the morning of our delivery and left several voice messages. They were never returned and we waited all day for a delivery t... read more
Frequently asked questions about New England Retail Express
How is New England Retail Express rated?
New England Retail Express has a 1.7 star rating with 16 reviews.
When is New England Retail Express open?
New England Retail Express is open now. It will close at 3:30 p.m.
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