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New England Quality Air Solutions

5.0

About this business

NEQAS is a HVAC/Air Duct & Dryer Vent cleaning company. Cleaning both Residential Properties and Commercial Properties. Rated 5 Stars through HomeAdvisor and A+ through the Better Business Bureau of Central Massachusetts. 

Location details

227 Boston Rd, Palmer, MA, 01069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.09 reviews
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Mitarho & Amanda's profile image
Mitarho & Amanda 
4 years ago

The service was Top Notch! After i got a cheap ****** dryer brush attachment stuck in our ducting my girlfriend called NEQAS and Mario arrived promptly and was very friendly and professional. He even replaced the faulty metal flex pipe to dryer for free and explained how excess moisture and heat was being released into house. He was firm on set price even after fixing broken dryer pipe. Great guy highly reccomend! 

Business response:

Thank you for taking the time to submit a review for New England Quality Air Solutions we appreciate it very much. We are pleased we were able to help out in the situation and will continue to offer great service at a reasonable price. Again, thank you we appreciate our customers!! 

Mitarho & Amanda's profile image
Mitarho & Amanda 
4 years ago

The service was Top Notch! After i got a cheap ****** dryer brush attachment stuck in our ducting my girlfriend called NEQAS and Mario arrived promptly and was very friendly and professional. He even replaced the faulty metal flex pipe to dryer for free and explained how excess moisture and heat was being released into house. He was firm on set price even after fixing broken dryer pipe. Great guy highly reccomend! 

Business response:

Thank you for taking the time to submit a review for New England Quality Air Solutions we appreciate it very much. We are pleased we were able to help out in the situation and will continue to offer great service at a reasonable price. Again, thank you we appreciate our customers!! 

Jenna A's profile image
Jenna A 
4 years ago

I have been dealing with this family owned business for a couple of years and I will say there services are top notch. These people are so kind and understanding. Honest and trustworthy. Did a fantastic job cleaning our HVAC. They made absolute sure they were gentle and never caused any damage. My family had an issue with water damage and before renovations I thought it would be best to at least get the system sprayed with a microbial solution. After renovations we would have them cleaned the system again. There weren't any ... read more

Business response:

Thank you Jennifer for the kind review, it was our pleasure. Take care and we will be there when you need us again!! 

Wanda F.'s profile image
Wanda F. 
8 years ago

I had to reschedule due to untimely finishing of construction. No problem. Immediate rescheduling fit perfect into my schedule. Very accommodating. Mario & associate were great. I was a little nervous about service due to low price/ but turned out great. I'm not complaining believe me! I was very impressed & happy with everything.... I want to encourage others to use your business. Something about you that set you apart from other and not just price. I think it was the respect, polite customer service, and professional kno... read more

Business response:

Thank you ***** for your kind words, New England Quality Air Solutions appreciates you taking the time to write this review and we are extremely happy you are happy with our services, it is what we aim to accomplish good quality work with excellent customer service. Thank you again!! 

Jake S.'s profile image
Jake S. 
8 years ago

I'm new to the New England Area and have had no experience with Pellet stoves. When my home became smokey it was time to call somebody. I talked with the office and let them know my issue. She said they will come out and inspect both chimneys and let me know if they both need to be cleaned.....I'm thinking yeah right. I will have to have them both cleaned regardless. I had the pleasure of having Mario come to my house and inspect both chimneys. He cleared out a nest and let me know that the other was pretty clean and would n... read more

Business response:

New England Quality Air Solutions appreciates your business Jake and we are happy you are pleased with our service. Thank you again for using NEQAS for your Chimney Cleaning Service and taking the time to write this review. Friendly Regards, Mario ******* 

Sam W.'s profile image
Sam W. 
9 years ago

Remember the old days when your parents would hire someone on a handshake and the person actually kept his/her word. I am pleased to say that twice in my adult life I have experienced the same thing. Once with a small family run garage door company and now with NEQAS. My dryer vent was clogged and my dryer kept blowing out an internal safety fuse. My appliance repairman told me to call a vent cleaning company. I researched home advisor and called NEQAS, Mario *******, the technician, came out and worked for over an hour usin... read more

Frequently asked questions about New England Quality Air Solutions

How is New England Quality Air Solutions rated?

New England Quality Air Solutions has a 5 star rating with 9 reviews. 

When is New England Quality Air Solutions open?

New England Quality Air Solutions is closed now. It will open at 9:00 a.m. 

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