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New Directions

3.5

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Location details

30800 Chagrin Boulevard, Mayfield Heights, OH, 44124, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.538 reviews
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Jeremy Reich's profile image
Jeremy Reich 
a month ago

My experience here has been overwhelmingly negative. Communication is practically nonexistent, and the therapist assigned to me is frequently unavailable due to medical leave, leaving my needs unsupported. The feeding schedule is inconsistent, meals are often served frozen, and concerns I raised were repeatedly ignored. I felt completely alone throughout the process, and instead of receiving help, things became significantly worse. At this point, I’ve lost trust in the program and can’t recommend this place to anyone seeking... read more

heidi napoli's profile image
heidi napoli 
3 months ago

I just want to give a amazing review. New directions was the right choice for my teenager. They made a difference. They taught him so much in 60 days. Even if things don't go right I know they gave him the foundation of sobriety. So I would recommend to anyone who has a teenager struggling. The first and only place I felt my peace when my kid was there. He has the tools now it's his choice. Thanks new directions 

MacKaylee's profile image
MacKaylee 
3 months ago

I never had an issue with the treatment team or therapists. The teachers need to be replaced tbh. They treat the clients with disrespect and are kept unchecked about it. Other than that my stay was great. Thank you for helping me start my journey in recovery EDIT!!!!!!! Thank you ND for helping me establish my foundation in recovery! February will be 5 years sober and I couldn’t be more grateful for having been in your program as a teen! I’ve graduated HS(‘21) and now have a wonderful husband and 2 beautiful children! This w... read more

Destroy Lone's profile image
Destroy Lone 
4 months ago

Was a resident back in 2022 my therapist was rinn ramcke, did 120 days in two different stays, if your not used to being around recovery culture it can be hard, you can’t choose what kids come in but about half of them are heavy in streets. This is one of the better rehabs, you can go outside, go to meetings, and they can keep you busy but it’s also a ton of sitting around. I kept in contact with about 10 other kids throughout and I think 2 stayed sober.. maybe.. I learned nothing prepared you for how different life feels af... read more

Shanyia Smith's profile image
Shanyia Smith 
7 months ago

I got out back in March, but this place made me lose my will to live. Just the rules and 1 of the clients, I felt like the song “First Day Out” by Tee Grizley when I got out. and you can only talk to ur therapist once a week, idk what else to say bc i have sm to say! 

Frequently asked questions about New Directions

How is New Directions rated?

New Directions has a 3.5 star rating with 38 reviews. 

When is New Directions open?

New Directions is open now. It will close at 11:59 p.m. 

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