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30800 Chagrin Boulevard, Mayfield Heights, OH, 44124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
I was a resident around 2022 - 2023 ish, the staff was all amazing, Big Mac as we call him is the most amazing sobriety figure to have for children, and looking back other than missing home and occasionally getting in trouble with other kids I really do miss the peace and serenity this place brought me, looking back all I could think about was going home and using, but little did I know new directions would set me up with the foundations normal life couldn’t of taught me, forever greatful, this is definitely one of the bette... read more
former client from back in the days before they added the girls building. great place i’ll always remember. thank you for your teachings. always wondered how this place turned out. miss it a lot. thank you for all of your help when i was a troubled teen
My experience here has been overwhelmingly negative. Communication is practically nonexistent, and the therapist assigned to me is frequently unavailable due to medical leave, leaving my needs unsupported. The feeding schedule is inconsistent, meals are often served frozen, and concerns I raised were repeatedly ignored. I felt completely alone throughout the process, and instead of receiving help, things became significantly worse. At this point, I’ve lost trust in the program and can’t recommend this place to anyone seeking... read more
I just want to give a amazing review. New directions was the right choice for my teenager. They made a difference. They taught him so much in 60 days. Even if things don't go right I know they gave him the foundation of sobriety. So I would recommend to anyone who has a teenager struggling. The first and only place I felt my peace when my kid was there. He has the tools now it's his choice. Thanks new directions
I never had an issue with the treatment team or therapists. The teachers need to be replaced tbh. They treat the clients with disrespect and are kept unchecked about it. Other than that my stay was great. Thank you for helping me start my journey in recovery EDIT!!!!!!! Thank you ND for helping me establish my foundation in recovery! February will be 5 years sober and I couldn’t be more grateful for having been in your program as a teen! I’ve graduated HS(‘21) and now have a wonderful husband and 2 beautiful children! This w... read more
New Directions has a 3.6 star rating with 40 reviews.
New Directions is open now. It will close at 11:59 p.m.
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