New China Express

Jesus L. 

on Citysearch

12 years ago

Love the food here. Bueno! Muy Caliente! 

Karen W. 

on Citysearch

13 years ago

Great Chinese Food. I just visited New China for the first time tonight. First thing, go pick up your own darn food. Delivery may be nice but the price for delivery is far too much-and then by the time the food gets to you, you are not hungry anymore. Anyway, don't let the strip mall locale fool you into avoiding New China express. My entree was hot, veggies crisp, and it was money well spent. Don't let these other reviews fool you. I hope New China Express sticks around, I will go back. 

Johnsori 

on Citysearch

13 years ago

Customer Service Very Lacking – Tonight was the first time I ordered from this restaurant. The Asian woman that took my order over the phone was severly lacking in any type of customer service communication. She sounded like she was sorely put out by taking my order, had no enthusiasm and was, for lack of a better word, rude. When I called back immediately to edit my order, she answered the phone with "yeah?". The food came promptly for delivery, the driver was very nice and I tipped him appropriately. The food was typical -... read more

Tessa1185 

on Citysearch

14 years ago

Terrible Customer Service, and average food – This place use to be great, I don't know happened. The last time I called this place to put in an order for delivery the woman on the phone was not very attentive, she was taking my order and yelling at someone else in a foreign language (I would assume Chinese) and she had to ask for my order over and over again. I told her numerous times it was TWO SEPARATE orders but at the end she still gave me one total. She never asked for my name, and it was being deliver to my work, so wh... read more

Vsaxena911 

on Citysearch

14 years ago

From something to nothing... – Sighs. New China Express used to be an establishment dedicated to producing quality food. Since it was turned over to new owners, the quality has suffered greatly. Not only does the food oftentimes taste disgusting, but the staff seems incapable of ever getting my order right. I like these people, but I've frankly had enough. Good bye.... 

ary319 

on Citysearch

18 years ago

Below average food, terrible communication and customer service – We will not order from this restaurant again. I explained my order in detail over the phone and the employee repeated it back to me. However, it still was wrong when it arrived. When I called to complain (somewhat nicely), he hung up on me. Furthermore, the food that we did receive was below average.