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1505 N County Rd 325 E, New Castle, IN, 47362, United States
Get directionsGot an inspection they got it running quickly definitely a 5 star
Edit: after giving it much thought I decided that the best thing to do was to call and speak to the owner and explain my negative review. He was very courteous and listened to my concerns. He knew nothing about the high estimate and said that Justin shouldn’t have quoted me one. Justin is no longer employed by that company. I sent him a copy of the estimate as he requested. I feel like now that the owner is aware he will know the best way to move forward with customers in the future. Called them out to get an estimate on rep... read more
They were very nice and came the same day I called. And the tech was very nice and informative and answered all the questions. My sister and I had! He cleaned the furnace and was very polite and professional! Thank you! 😊
They came within an hour of me calling. They were really nice and very informative about my furnace. They fixed it the same day for $60. They also offered a free maintenance cleaning every year for not only my furnace, but also my air conditioner the man that came to service. My furnace was very clean polite and he cleaned his mess up before he left. This is an amazing company and I’m very happy with the service that I received. I look forward to using them in the future and will recommend them to all my friends and family.
Called Jake's heating and cooling and they came over and checked the furnace and said that we needed a new furnace for around 7,500. Called my son and he called New Castle heating and cooling and Elijah came right over and checked the furnace. Not only do we not need a new furnace, but putting the part on is only going to cost around 300 . People out there please be careful when choosing services! Elijah told us this happens all the time when people call Jake's! What a Con!!!!!
New Castle Heating, Cooling & Refrigeration has a 3.9 star rating with 34 reviews.
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