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New Braunfels Counseling Center
- Other
- New Braunfels, TX
About this business
Location details
43 Gruene Park Dr, Suite 410, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I had a really great experience with the team at New Braunfels Counseling Center. I reached out during a time when I needed extra support, and they made the entire process feel easy and stress-free from the start. Scheduling was quick and straightforward, which I appreciated, especially since I didn’t want to wait weeks to be seen. From my first visit, everyone I interacted with was kind, approachable, and genuinely caring. Also their Ai phone assistant is amazing. It picks up right away everytime and answers all my questi... read more
We’ve been attending New Braunfels Counseling Center for a little over a month now, and the experience has been wonderful. Mr. Randall has been such a blessing for my daughter, she’s 4. He’s patient, understanding, and has really helped her learn how to understand and express her emotions. Each week, I see her making progress, and it means so much to us as a family. I also want to give a special mention to the front desk ladies. They are always so welcoming, have great communication, and are the sweetest toward my daughter.... read more
Therapist was great but the billing is ridiculous. The office requests you sign a form so they can draft your co pays. They definitely draft but draft whatever they want without letting you know in advance. My insurance has paid for multiple visits and my co pay has always been $25. I was charged $110 twice and when I called my insurance they were unsure why I was charged the $110. Insurance called the office with me on a conference call. We were given the run around and told they would look into it. Months have gone by and ... read more
Therapist are great but the AI PHONE SERVICES IS RIDICULOUS!!! It’s so Annoying and time consuming
The first voice I heard and first face I saw was Toni who welcomes you. Perhaps the most important person as she created an atmosphere of engagement and an immediate sense that I knew this is where I belong. Every visit I look forward to the strength in her smile.
Frequently asked questions about New Braunfels Counseling Center
How is New Braunfels Counseling Center rated?
New Braunfels Counseling Center has a 4.6 star rating with 137 reviews.
When is New Braunfels Counseling Center open?
New Braunfels Counseling Center is closed now. It will open tomorrow at 8:00 a.m.
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