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New Braunfels Counseling Center
- Business Services
- New Braunfels, TX
About this business
Location details
790 Generations Dr STE 410, Suite 410, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Therapist was great but the billing is ridiculous. The office requests you sign a form so they can draft your co pays. They definitely draft but draft whatever they want without letting you know in advance. My insurance has paid for multiple visits and my co pay has always been $25. I was charged $110 twice and when I called my insurance they were unsure why I was charged the $110. Insurance called the office with me on a conference call. We were given the run around and told they would look into it. Months have gone by and ... read more
We’ve been attending New Braunfels Counseling Center for a little over a month now, and the experience has been wonderful. Mr. Randall has been such a blessing for my daughter, she’s 4. He’s patient, understanding, and has really helped her learn how to understand and express her emotions. Each week, I see her making progress, and it means so much to us as a family. I also want to give a special mention to the front desk ladies. They are always so welcoming, have great communication, and are the sweetest toward my daughter.... read more
When I called to make our boy’s appointment the front staff was very helpful. They are kind, understanding and supportive. They are all truly here to help. I couldn’t be happier with their services here.
Specifically requested a counselor experienced in neurodivergent care when booking (several times), yet was given someone who was completely uneducated and dismissive, not only to neurodivergent care, but counseling in general. I’ve given this place multiple tries and the unprofessionalism is profound.
The therapist there was good. However the front desk staff are all rude. Maybe don’t work in a mental health clinic or with the public in general if you have an attitude issue , Tina .show some compassion especially in any health care setting. I see there are multiple review related to her and how rude she is.I will not be returning on that alone .
Frequently asked questions about New Braunfels Counseling Center
How is New Braunfels Counseling Center rated?
New Braunfels Counseling Center has a 4.4 star rating with 153 reviews.
When is New Braunfels Counseling Center open?
New Braunfels Counseling Center is closed now. It will open tomorrow at 8:00 a.m.
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