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New Albany Gardens & Care Center

3.7

About this business

Location details

5691 Thompson Rd, Columbus, OH, 43230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.783 reviews
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Patricia Johnson's profile image
Patricia Johnson 
7 months ago

New Albany -Optalis Health and Rehabilitation Center is a Great Facility. Brenda Garrett is a receptionist at the front desk and she was very helpful. On Labor Day Brenda gave me a tour of the facility and showed me the size of the rooms, dining area and the rehab gym. Brenda also scheduled my father to get a haircut and shave. The Nursing staff have given great care and have been so attentive to my father. They scheduled two different necessary appointments and arranged transportation for him. My father has very selective f... read more

Luther Hutchinson's profile image
Luther Hutchinson 
8 months ago

The whole staff was excellent during my stay. HAILEY, HAYLEY, and ALONZIA were exceptional. The team that worked with me was great. The whole organization was A+. 

Pam D's profile image
Pam D 
8 months ago

Previously this was a nice facility with a great staff before they sold to this company. Do not place your loved one here, whether rehabilitation or senior living care. Paint peeling off the walls, lights don’t work, food not fit for a dog, lack of staff beyond words! I’ve worked in Senior Healthcare and this is some of the worst care I’ve seen. 

Proverbs 31 Purposed's profile image
Proverbs 31 Purposed 
8 months ago

The DON MELISSA OSSA is very kind and helpful!! I appreciate her willingness to help me and my loved one when the social worker put little effort in. The place is clean and not busy. My loved one is happy here 

Peggy Kutz's profile image
Peggy Kutz 
11 months ago

Our Dad was always well cared for every time he rehabbed at New Albany Gardens and Care. The staff are hard-working and caring. We appreciate everything they did for him. 

Frequently asked questions about New Albany Gardens & Care Center

How is New Albany Gardens & Care Center rated?

New Albany Gardens & Care Center has a 3.7 star rating with 83 reviews. 

When is New Albany Gardens & Care Center open?

New Albany Gardens & Care Center is closed now. It will open tomorrow at 9:00 a.m. 

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