This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Neurosensory Benowa
- Benowa, QLD
About this business
Location details
Suite 2A, Ground Floor/14 Carrara Street, Ground Floor/14 Carrara St, Benowa, QLD, 4217, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The appointment making process at this clinic was appalling. When I tried to make an appointment for a balance test the person was unable to understand what to book, and advised they would find out and call me back but never did. When I was finally able to make an appointment I was phoned back not once but twice to advise that there was no audiologist available at the appointment times given. As a result the wait time for this appointment has blown out to over 9 weeks.
Could not recommend highly enough. Informative, empathetic staff.
Don’t expect to be seen on time - apparently it’s reasonable for a patient to be seen 45 minutes after their appointment time. Cannot recommend.
I believe Neurosensory at Benowa has forgotten they are in health care because I was shown none. I didn’t even get past reception who bungled my appt twice. The most recent bungle occurred after me having driven 2 hrs to get to them. That left me feeling zero confidence that any test results, if I proceed, would even be handled correctly. An extremely disappointing experience.
Absolute wonderful staff. Are always so helpful, warm and professional. Above and beyond for my 4 year old Son attending for his hearing appts. It is not an easy task and they put him at ease and make the process fun for him. Wouldn’t go anywhere else !
Frequently asked questions about Neurosensory Benowa
How is Neurosensory Benowa rated?
Neurosensory Benowa has a 3.1 star rating with 17 reviews.
When is Neurosensory Benowa open?
Neurosensory Benowa is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com