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NeuroCare Center
- Healthcare
- Winter Haven, FL
About this business
Location details
675 Avenue L SE, Winter Haven, FL, 33880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:30 a.m. to 4:30 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 08:30 a.m. to 4:30 p.m. | |
| Fri | 08:30 a.m. to 4:30 p.m. | |
| Sat | 08:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
The doctor seems very caring but her office staff lacks experience in handling insurance company’s and in turn I am put off my treatments and made to wait with no updates ..it is sad but this is CS now days
Never answer the phone, not sure how much care can be done if you they can’t even pick up the phone to book.
Thank you to Dr. Lugo and the amazing staff for getting my family member in right away. Dr. Lugo went above and beyond during the visit and was incredibly thorough, patient, and understanding. We felt heard, supported, and truly cared for.
Nothing against the doctor but the billing office and staff needs to be better trained. I have been waiting for more that 6 months to receive a refund for over payment while they made up one excuse after another. Law states that refunds for over payment while must occur with 30 days. I will be filling a complaint with the insurance commission and notifying the state medical board of this practice.
I am honored to recommend Dr. Lugo, whose background as a military neurologist reflects her dedication, precision, and calm under pressure. She brings that same discipline to her practice today, balanced with a kindness and empathy that her patients deeply appreciate. Her expertise extends beyond general neurology—she is also a skilled neurophysiologist, giving her the ability to provide advanced diagnostics such as EMG and EEG with exceptional accuracy. In collaborative settings, she communicates clearly, supports her colle... read more
Frequently asked questions about NeuroCare Center
How is NeuroCare Center rated?
NeuroCare Center has a 4.2 star rating with 12 reviews.
When is NeuroCare Center open?
NeuroCare Center is open now. It will close at 4:30 p.m.
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