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225 Boylston St, Chestnut Hill, MA, 02467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I’ve been here twice and both times I felt like I was a burden to the employees. I’ve spoken to 4 different employees over the two visits and all of them were so rude. I’m truly so confused. I’ve had a Nespresso machine for 6 years and wanted to ask some questions about the pods and intensity, flavors, etc. Anyway, poor experience both times. It could be such a cool resource for those who love their Nespresso machine. I bought pods both times too, and still felt like they just wanted me to buy my pods and get out of the way.
Terrible service ❗️❗️❗️
Yesterday afternoon at around 2:30pm, I looked over the Nespresso pod menu at the Chestnut Hill store as someone who had not tried Nespresso products before and the only female employee there rudely asked me what my number was so she could look up my account, and I said that I didn’t have an account but that I would like to try some coffee before establishing myself as a customer. She was cold, brusque, unwelcoming and unsmiling. She scoffed at me when I asked which pods were available for sampling and placed the selection o... read more
The employee here was very rude. I did not know I had to ask someone to purchase the pods, and I was just looking at the boxes. Then this one employee tells me I should not be touching the boxes and I should ask him to get them for me. The overall attitude and tone was very rude. I just left without buying.
Nespresso Boutique Bloomingdale's Chestnut Hill has a 3.8 star rating with 46 reviews.
Nespresso Boutique Bloomingdale's Chestnut Hill is open now. It will close at 8:00 p.m.
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