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Neptunes Pool Care
- Home Services
- Morayfield, QLD
About this business
Location details
158-166 Morayfield Rd, Morayfield, QLD, 4506, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 2:00 p.m. |
Wife went in to pick up a skimmer basket for me and was told “we usually only sell to people that come here to get there water tested”. They had what i needed in stock so i thought id go and buy it from them. Will be the last time i ever buy anything from this business if you want real customer service where you feel welcome head over to brisbane pool care at Bellmere or North lakes you will be greated with a smile and not some old bag with a face like a half sucked mango
Definitely not surprised with your poor reviews. Totally feel for you Andrew, Kathy, Brett & Tony. Today the old bag that served me literally couldn’t take 2 steps in my direction to assist me to get the correct part for my pool pump - told me that’s not right - this is wrong - talked down to me like I was stupid. Well lady time to retire - you have no customer service skills and you are killing this business. Sincerely hope it’s your business as any smart boss would fire you. I will never shop there again. Came home told my... read more
Worst customer service and treatment I have ever experienced. The old lady with the curly hair should not be allowed to serve people. I rang and spoke to the company director to complain and unfortunately received no apology or sympathy for her treatment. I will never recommend this business as they have zero customer focus and clearly believe disrespecting customers is perfectly normal and acceptable. If I could give the morayfield store less than one star, I would. Go anywhere else. You cannot go lower than this store.
Great customer service which to me is very important
Interesting to read the reviews of this business as I have experienced the same over the last few years. We all have bad days from time to time but not every time you go there … unbelievable to say the least. I think giving one star is one too many to be honest. The two woman who man this store are rude, condescending, extremely arrogant and abrupt . I’ve put up with their attitude for a long time but no more I’m done with both of them. I’ve always strongly believed that a fish rots from the head down and this is evident as ... read more
Frequently asked questions about Neptunes Pool Care
How is Neptunes Pool Care rated?
Neptunes Pool Care has a 3.5 star rating with 46 reviews.
When is Neptunes Pool Care open?
Neptunes Pool Care is closed now. It will open at 8:30 a.m.
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