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Neptune Pools
- Contractors
- Clackamas, OR
About this business
Location details
13785 SE Ambler Rd, Clackamas, OR, 97015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Neptune did a superb job constructing our pool during COVID. Recently we had a pipe gasket fail during a weekend, which caused a pretty bad leak in the equipment room. I emailed and called Neptune Service Department on a Sunday, and they replied within an hour or so, telling me how to shut off the equipment until they could get out to me. The next morning they were there early and fixed the leak. Their response was excellent and much appreciated!
Neptune designed and constructed my pool and spa 8 years ago and it is beautiful! I continue with maintenance services weekly and that works well for me. Brian, Jesus and Kate have been very responsive. Equipment issues occur regularly, but that is the nature of a pool. Service Manager Matt is very knowledgeable and fixes problems as quickly as he can within the scope of his very busy workload. He has taught me a lot about how pools work. One area for improvement: smoother communications between maintenance and service.
Jesus and his team both opened my pool for the season, made sure my solar heating system was working, and consistently and reliably serviced my pool weekly during the summer months this year. It has been so challenging finding incredible people to help me with my pool and Neptune has truly put my mind at ease. They always let me know when they are heading over to do their weekly clean, always let me know what was done to the pool, and always leave me with a sparkling pool to enjoy! Jesus and his team are not just easy to rea... read more
I have been working with Neptune’s bi-monthly pool and spa maintenance service for the past few years and have been very pleased. The team of Kate, Jesus and Brian are very responsive, great communicators and are very good at trouble shooting. It is a pleasure to work with them.
Frequently asked questions about Neptune Pools
How is Neptune Pools rated?
Neptune Pools has a 3.7 star rating with 31 reviews.
When is Neptune Pools open?
Neptune Pools is open now. It will close at 5:00 p.m.
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