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Neptune Homes is a quality home builder focusing on building in the SEQ region. Building your home is building your future. We design and construct homes that celebrate family life, and we understand that each family has their own unique needs. Through consistently delivering quality and innovative lifestyle housing, we endeavour to help you create your ideal home with an unparalleled level of service and care.
level 2/270 Lahrs Rd, Ormeau, QLD, 4208, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 4:00 p.m. | |
Tue | 7:30 a.m. to 4:00 p.m. | |
Wed | 7:30 a.m. to 4:00 p.m. | |
Thu | 7:30 a.m. to 4:00 p.m. | |
Fri | 7:30 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our experience with Neptune has been disappointing due to ongoing delays and poor communication. A recent example includes my wait of a week for a DocuSign link that wasn’t sent. When it finally arrived, the version was wrong—though it was quickly fixed, it still wasted time. Now we’re facing another two-week delay for drafting because they need to remove a wall due to a legislative regulation, which is also holding up the final tile quote. We waited four months for our contract and two months for the color selection quote. ... read more
From the very beginning, the communication was nothing short of professional. Building a house from interstate presented its challenges, but the entire Neptune (Triton Project) team exceeded our expectations with their exceptional professionalism. I would like to extend my heartfelt thanks to Michael, Greg, Amy, Morgan, and Kate for bringing our dream home to life. Even my independent building inspector commended the quality of the finishing.
Update since I last posted the below review - The pre-construction team leader contacted me to follow up on the situation shortly after I posted the review and raised a complaint. The original review - I wanted to provide feedback on my experience as a current client of Neptune, particularly during the pre-construction phase. The lack of timely communication within the team has regrettably caused significant setbacks to my process. Despite multiple attempts to follow up with my pre-construction coordinator, I found myself ha... read more
Highly recommend Neptune for building your house. As a first time home owner getting a custom built house, there has been a lot of decision making and every step in this journey was new and could be quite overwhelming. All the staffs who have helped me along the way were so super helpful and supportive. From designing the layout floor plan with Steven (with lots of custom requests), choosing the exterior and interior design with Morgan, a lot of communications back and forth (changing variations and amending documents 😂), t... read more
A Wonderful Experience with Neptune Homes Building our first house with Neptune Homes has been a truly great experience. Our journey began when we decided to purchase a corner, oddly shaped lot in April. We explored various builders, but none of their plans fit our unique lot. Some designs were the right size but required changes that compromised the aesthetics, while others were simply too small or lacked the features we desired. We were on the lookout for a builder who could help us realize our dream home. During a visit t... read more
Neptune Homes Head Office and Envision Colour Studio has a 4.5 star rating with 77 reviews.
Neptune Homes Head Office and Envision Colour Studio is open now. It will close at 4:00 p.m.
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