Nelson Tajong

Terry Ferrington 

on Google

2 weeks ago

Extortion is the act of obtaining money, property, or services from a person or entity through coercion, threats, or misuse of authority. I had a procedure schedule and I have been waiting for two weeks. During this time we had only been contacted by a nurse for a medical questionnaire. There was no mention of any additional funds required. My wife and I are 100% deductible and out-of-pocket met in full. The day before the procedure approximately 3:45 in the afternoon we get a call from a lady called Sylvia. She demanded x a... read more

Linda W 

on Google

3 weeks ago

A handful of patients seem to say it’s the staff that are horrible but the staff is absolutely genuinely friendly. The last two times I recently went, there were two lovely ladies, I didn’t catch their names but they were awesome and had great customer service. Patients are prone to get upset and lash out on them, but do you see the bull you all put them through? Yes you have to remind them to send results, and mede… but you are responsible for your self being!!! It’s your responsibility to care about yourself. They seem to ... read more

Cecilia Argueta 

on Google

a month ago

Please do your due diligence when making an appointment with this doctor. Make sure you will be seen by the doctor and not a nurse. If they recommend a procedure, make sure you get a breakdown of the costs associated and contact your insurance with enough time prior to your procedure. I came in for a visit and was seen by the doctor’s nurse, who after a short evaluation, recommended a clinical procedure. I was sent home with a folder with basic information about the procedure. I received a call a few business days before the... read more

Al 

on Google

a month ago

Doctor ⭐⭐⭐⭐⭐ Staff ⭐⭐ Billing ⭐ I saw Dr. Tajong for a few years and he is an excellent doctor. I was sad to have to find another Gastroenterologist. Staff are hit and miss at best - they will hardly ever answer the phone and you will have to hound them multiple times to get basic things done. The Billing Department is AWFUL - They double bill (which could also be staff error) and getting answers from them is like placing a framing nailer on your right foot and asking your worst enemy if you should pull the trigger while the... read more

Dr. G. 

on Google

a month ago

The doctor himself is great but good luck dealing with his office. I spent literally 45 minutes on hold on the phone and no one ever picked up the phone. Oh, and if you want to exercise your legal right of transferring your medical records from him to your PCP, that’s also not going to happen!!!