Nelson & Sons Plumbing & Heating

Gallagher Leach 

on Google

11 months ago

Consistently high-quality repairs and dependable service. 

Peter Van Zee 

on Google

a year ago

My 75-yr-old mom needed a pressure relief valve replaced on her water heater. The service call went well and the plumber was very polite. She asked for a ballpark estimate and the plumber said he had no idea what it would cost despite it being a simple and common repair. A few days later my mom contacted me stating she received a bill for $400. The labor was $90 which is normal but the pressure relief valve was priced at $302. I had the same work done two years ago and the valve cost $30-40 with labor at $90 totaling $120. I... read more

Lynn Gallagher 

on Google

a year ago

I had been a customer of Nelson's. I had an emergency Saturday and called their emergency number and no one called me back. I texted and called and never heard from them. I was able to get someone else to help me and avoided a disaster. An hour later, after I had gotten help elsewhere, I texted Nelson's and told them they didn't need to contact me. They should not advertise 24 hour emergency service if they do not provide it. I won't do business with them again. 

Pamela Miller-DeKeyser 

on Google

a year ago

If I could give 0 stars I would. I had just gone through a year long fiasco getting a leak fixed and getting all of the repairs made at a house my daughter rents from my mother. The subcontractor had finally finished the vinyl floor and suggested I have a plumber inspect behind the fridge to make sure everything is fine so it wouldn't happen again. I made this clear to the person who scheduled the appointment and to whoever answered my inquiry online. I few days after the plumber left, I was made aware and was sent pictures ... read more