Nelson Palms

Mr Strong 

on Google

2 weeks ago

Perfect newly renovated family room for 2 adults and 3 teenages. Homely design well thought out. Super clean and comfy. Contact with management on the phone was very helpful and friendly. Close walk to shops and wests club next door for dinner and drinks no taxi needed. Definaintly be staying here again 

Tatiana R 

on Google

a month ago

We booked here for the June long weekend and it was absolutely horrible. We found our room so dirty we had to leave! We should have known it was going to be bad when the reception staff was sitting at the front drinking beer on check in. The room was infested with public hairs and the sheets were not changed! The bathroom looked like it has not been cleaned from the previous guests. We told Caitlin from reception and she came back and mopped the floors but did not address the rest of the hairs. They were in absolutely every ... read more

Lance Kelly 

on Google

3 months ago

We recently had the pleasure of dealing with Nelson Palms, and their exceptional service has truly cemented our loyalty. We initially booked a larger room, but due to availability, had no smaller alternative. What truly impressed us was their proactive approach. Not only did they immediately phone us to inform us of a cancellation, but they also recognised the price difference between rooms and promptly issued a $50 refund. This level of honesty and consideration is rare and deeply appreciated. It's clear that Nelson Palms v... read more

Michelle Koo 

on Google

9 months ago

Absolutely loved our stay here. We stayed in the family suite. Was worried that the advertised photos were photos of the room when they were new, but if that's the case, they've maintained the rooms extremely well! The photos were a great reflection of what we saw and experienced. Just a well thought-out three-bedroom suite with good quality finishes. The kitchen is easily the most complete kitchen I've stayed in for a motel, and it was a pleasure to use it. Comes with a full-sized fridge, oven, grill, microwave and dishwash... read more

Penny So 

on Google

a year ago

Great location and service. Rooms were clean and every room has a bar fridge. Would definitely come again.