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623 Railway St, Nelson, BC, V1L 1H5, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | 8:30 a.m. to 4:00 p.m. | |
Sun | Closed |
The sales manager has extremely poor communication skills. We unfortunately ended up with a bit of a lemon of a vehicle. Needed new ignition coils before 15000km, and just has a new turbo put in before 45000km. He has communicated to my other half about the vehicle, but still hasn't considered calling me, to make sure I also know what is going on. All in all, they are good at making you feel understood, but, they are only concerned about their bottom line, before helping customers.
Had a very good experience with this dealership, when we first came in they tried very hard to find exactly what we wanted, ended up ordering and finally was able to pick up the truck today. Even with the extras that we got, they are going to setup everything up so that we really don’t have to worry. Service department is also on top of things and was able to help us figure out comparability on the extras! Looking forward to this level of customer service as the years go on.
Very friendly staff and salesman Mark was super pleasant
Highly recommend these guys. Very transparent and no pressure. They work hard to ensure you're taken care of, even after the deal is done. Very happy with my new truck.
Amazing experience! Couldn’t be happier with every aspect of our purchase. Everyone was so friendly and knowledgeable. What a great team! We couldn’t be happier with our new vehicle. 100% recommend buying your next vehicle from Nelson Ford.
Nelson Ford Sales has a 4.6 star rating with 214 reviews.
Nelson Ford Sales is closed now. It will open tomorrow at 8:30 a.m.
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