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Nelson Family Dentistry: Nelson Michael DDS
- Dental
- Grangeville, ID
About this business
Location details
412 W Main St, Grangeville, ID, 83530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Nelson (owner) dropped by the practice on a weekend to resolve a billing discrepancy for me.
Both my wife and I find our hygienist super great, but the front office staff, through unfortunate communication to me, and more misfortune within the postal service, left my overpayment unreimbursed after several months. To Nelson Family Dentistry's credit, Dr. Nelson dropped by the office on a weekend to resolve the issue.
Extremely efficient, friendly and professional. Super kid friendly and answered all the questions I had about my kiddos teeth. My husband and I were very impressed with their work. Would 100% recommend them for the care of a whole family!
They dropped Blue Cross coverage in between cleanings and declined to tell me. Instead, this office continued a scheduled procedure, billed me for it, and refuses to acknowledge their mistake. DO NOT TRUST THEM. Edit after their response: I was NOT notified of the change, even upon checkout! The response from their office over the phone was: you should have heard word-of-mouth. They take the insurance, sure... Covering $5 of $80 bill they bill you over a month later after telling you it was covered. Edit a year later: Despit... read more
They don't take blue cross insurance and don't inform you until you get a fat bill from them wouldn't recommend going here at all terrible customer service as well.
Frequently asked questions about Nelson Family Dentistry: Nelson Michael DDS
How is Nelson Family Dentistry: Nelson Michael DDS rated?
Nelson Family Dentistry: Nelson Michael DDS has a 4.3 star rating with 30 reviews.
When is Nelson Family Dentistry: Nelson Michael DDS open?
Nelson Family Dentistry: Nelson Michael DDS is closed now. It will open tomorrow at 8:00 a.m.
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