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Neiman Marcus Last Call

3.8

About this business

Location details

rlando Premium Outlets, 4949 International Dr, Orlando, FL, 32819, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8182 reviews
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Stephie P.'s profile image
Stephie P. 
11 years ago

I have been a very very long time Client of both Neiman Marcus ( at the Country House ) and Bergdorf Goodman in NYC, where I have a couple of apartments. I am from the east coast, apparently. Back east I received superlative service, received free gifts, was above In Circle status, and bought tons of items because I tend to purchase a lot more when given good service and assistance. I love NM and BG back east....especially BG. Since moving to San Diego .... I stupidly decided to order my favourite Fragrance from NM in San Di... read more

ndevine's profile image
ndevine 
11 years ago

Very high end stuff. If I can't find shoes or the right belt at Nordstroms I'll look here next. I often find something and then look for it online from their website for less. Good selection and staff. 

XperTee's profile image
XperTee 
11 years ago

One of the mostly luxurious department stores where you'll find help at every corner. You'll only find name brand designer items here. Don't be shocked at the prices as your paying for the experience as well as the item. 

Bryan M.'s profile image
Bryan M. 
13 years ago

Stay away from their fur department! – My mom bought really expensive chinchilla coat from Neiman Marcus in Beverly Hills. She took good care of the coat. After a while, the same coat started to fall apart and now it's not wearable at all! I brought the coat to fur department at NMBH. Their final answer was "Since the coat was not in their possession, there is nothing they can do. Fur specialist can make a scarf out of the coat, but it will cost you $1400." Unbelievable! High end department like Neiman Marcus should offer be... read more

Abbe E.'s profile image
Abbe E. 
13 years ago

BAD CUSTOMER SERVICE!!!!!! – I ordered a pair of boots for a friend of mine; they were beautiful and priced right. But they were too small, and she returned them. I ordered a replacement pair in a larger size after LastCall assured me they would issue a full refund for the pair she returned. It's now 2 months later, and still no refund after 3 calls following up. They confirmed via phone they received them in the warehouse, but still haven't sent an email confirming same. They keep telling me someone will get back to me in a... read more

JaniceDav's profile image
JaniceDav 
14 years ago

Impressive Jewelry Selection – Neiman Marcus in Beverly Hills, is my go to place for all my fashion needs. I have been endlessly searching for unique jewelry to add to my special collection, and hunted all the hip trendy shops in LA. It was the same ole same ole designs. Last week I stopped into Neimans and was happily surprised at their designer jewelry section. I especially loved Catherine Angiels work. Its edgy, yet sophisticated. Exactly what I was in search for. I'm totally excited and impressed, and that's rare for me.... read more

3pugsinavette's profile image
3pugsinavette 
14 years ago

Very out of character for Last Call – I'm surprised to read this negative review for Last Call. I live 40 miles away, but make it in every month or so when I'm motivated by a good sale. Sometimes I don't find anything that suits me, and sometimes I hit a total jack-pot...like the St John lemon yellow dress I'm wearing right now that I got for 80 percent off of retail. Is it this year's model...no....but it's a well made classic and I'll wear it for years...and only 200.00! Many of their items are made for the outlet, but I'v... read more

Genna123's profile image
Genna123 
14 years ago

Snooty – While buying a dress for my daughter, we went to check out and the clerk was very condescending towards both of us.. She swiped my card wrong and said in a snotty manner, "it's declined" and handed it back to me. I told her to to swipe it again, that I had just used it, and she got upset and said "I'll even enter it by hand if you think it will help". Naturally it went through, but how rude!! We'll never shop here again! 

RhodesG's profile image
RhodesG 
14 years ago

Great deals - HORRIBLE service – This is a great place for deals on unusual items - most of the time there isn't a true deal but if you visit frequently you will inevitably find a veritable gem just waiting to be picked up at a great price. The folks on the sales floor are the best! Been shopping there for more than 20 years and most of the time they are outgoing and friendly. Unfortunately the same can not be said of the Customer Service folks or managers - just be warned - be on the safe side and DON"T EVER TRY TO RETURN A... read more

Frequently asked questions about Neiman Marcus Last Call

How is Neiman Marcus Last Call rated?

Neiman Marcus Last Call has a 3.8 star rating with 182 reviews. 

When is Neiman Marcus Last Call open?

Neiman Marcus Last Call is closed now. It will open tomorrow at 9:00 a.m. 

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