Neil's Carpet Service

Kelsey Scott 

on Google

2 days ago

Wow is the best way to describe my experience. I recently needed my carpets cleaned after moving into a new place in Oakley and wanted everything fresh before settling in. I was able to book an appointment with Jonah quickly, and he did an incredible job. There were some light stains on the carpets, but after the cleaning, they looked spotless and felt so much softer. The pricing was very reasonable, much better than other carpet cleaning companies I've checked. Jonah was very friendly and polite throughout the whole process... read more

Asher Mckay 

on Google

a week ago

Bradley has come to the rescue once again! With an older dog at home, I didn’t realize how much she was having accidents on the carpet. Of course, she always seemed to avoid the hard floors that are easier to clean. I gave the carpet cleaning company a call, and Bradley was able to come out to my place in Oakley soon after. He arrived right on time, was super friendly, and really took his time to clean the carpets thoroughly. Bradley also gave me helpful tips about dealing with pet stains and keeping my carpet fresh. I’ve tr... read more

Ly Ka 

on Google

3 weeks ago

We hired this company to clean our carpet and paid a large amount of money, expecting quality service. Unfortunately, we were very disappointed. After the job was done, the carpet was still soaking wet and didn’t seem properly cleaned at all. It felt more like a rush job than professional work. We reached out with our concerns, but there was no real effort to make things right. Definitely not worth what we paid. I wouldn’t recommend them based on our experience. 

Jenelyn Baylon 

on Google

3 weeks ago

I sent my carpet to this so-called “cleaning service” expecting professional care. What I got back was a disaster—my carpet was returned soaking wet, full of mold, and completely ruined. The smell was awful, and the damage was irreversible. I tried to reach out and visited the address listed on their page… only to find out there was no store. Nothing. Just an empty or fake location. This is a scam operation pretending to be a legitimate business. They took my money, destroyed my property, and then completely disappeared. No ... read more

JENELYN BAYLON 

on Google

3 weeks ago

I had one of the worst experiences with this so-called carpet cleaning service. I sent them a perfectly good carpet, and when it was returned, it was soaked, smelled terrible, and had mold all over it. It was obvious they didn’t dry it properly—or even take care of it at all. I decided to go to their store to speak to someone in person, only to find out there’s no actual store at the address they provided. That was the final red flag. No shop, no customer service, and no way to get help or a refund. It honestly feels like I ... read more