Neil's Carpet Service

Ayoyemi A 

on Google

4 weeks ago

If I could give zero stars, I would. Here’s why: 1. The company’s name is misleading. When you book them, you’re not actually booking the company itself. Instead, you’re booking someone from another company, which can be confusing. 2. The technician was unprofessional and lacked any sense of decency or honesty. After what he called an “assessment,” he offered me basic cleaning services. However, the carpet was not clean! He cleaned only three rooms, a hallway, and a loft in 30 minutes, missing many areas. He then told me tha... read more

noah santos 

on Google

a month ago

Oh my gosh jonah and bradley did an amazing job on our very dirty, stained carpets. We had kid, pet, and heavy foot traffic stains across all 4 bedrooms, plus a few spots in the hallway, and i honestly did not have much hope. I only wanted the carpets to look clean again, but the results were far better than expected. Before starting, they walked me through the whole carpet cleaning process, explained the treatment for the stains, and went over the pricing clearly. Everything felt honest, simple, and professional. They used ... read more

Virginia Morales 

on Google

a month ago

The technician from Neil's Carpet Service was thorough, efficient, and right on time. He quickly checked the issue with moisture from an upstairs bathroom leak that had soaked into the family room carpet for quite a while, even after the plumbing problem had already been fixed. Jonah brought in a large air mover and used the right treatment products to help with mold and mildew concerns. After several days of drying, he replaced the damaged carpet padding and did an excellent carpet cleaning job as well. The carpet looked fr... read more

Annabelle Murphy 

on Google

a month ago

We had a slab leak that caused a lot of damage to our flooring and carpet. Jonah provided a fair quote and was able to schedule the carpet and floor restoration quickly. There was a delay while we waited for the replacement materials, but once everything arrived, the crew got started within a few days and finished ahead of schedule. The carpet cleaning and restoration work turned out excellent. The team was professional, friendly, hardworking, and kept us informed throughout the process. They did a great job bringing our car... read more

Kristi Small 

on Google

a month ago

Had their team out for carpet cleaning, and they were a real pleasure to work with. We had a sectional and two area rugs professionally cleaned, and everything came out fresh, bright, and well cared for. They explained the process clearly, gave fair pricing, and were friendly and professional from start to finish. They arrived right on time, worked efficiently, and paid close attention to the fabric and rug condition. I also appreciated that they stand behind their carpet and rug cleaning service and will return if anything ... read more