Neil's Carpet Service

tracey small 

on Google

2 weeks ago

I called on a Saturday and was able to schedule a carpet cleaning for the very next morning. Bradley was very friendly and polite with my daughters. He inspected the carpet and honestly explained that some of the makeup stains might be tough to get out and suggested that replacing the carpet could be considered in the future. I decided to go ahead with the carpet cleaning anyway. As my daughters and I were heading out, I offered payment, but Bradley told me to keep it and suggested I use it to treat my girls to a meal instea... read more

George Hubbard 

on Google

a month ago

I recently had my carpets cleaned in Oakley and worked with Bradley from Neil's Carpet Service. He was extremely polite and professional throughout the whole process. Bradley took the time to explain the cleaning steps and made sure I was comfortable with everything before getting started. As he got into the job, he noticed that some areas of my carpet needed special treatment and suggested that a team with more advanced equipment would be better for those spots. I really appreciated his honesty and expertise. We decided to ... read more

Brent4 B 

on Google

a month ago

I met Neil's Carpet Service at a local Oakley event and talked with Bradley about getting my living room carpets and area rugs cleaned. He asked me to send some photos of my carpets and furniture along with the sizes and fabric details. After I sent everything, he gave me a clear, detailed quote that stayed the same even after the work was finished. We picked a day for the cleaning, and I was given a two-hour arrival window in the afternoon. They arrived right on time and even called me 10 minutes before showing up. Bradley ... read more

Marissa Casey 

on Google

a month ago

The team provided very professional carpet cleaning with great attention to detail! I really liked that they worked efficiently and got right to the job, but were still very friendly and patient when answering my questions. I’ve used their carpet cleaning service several times, and even had them clean the fabric seats in my truck. Bradley was able to get out some tough stains that my kids and dogs left behind—stains I thought would never come out! Now, whenever I see a new mess, I don’t stress because I know these experts ca... read more

Jake7 B 

on Google

2 months ago

I had a fantastic experience with this carpet cleaning company. I spoke with the owner, who was very friendly and helpful, and they even called to confirm my appointment ahead of time. Jonah, the technician, let me know when he was on his way and arrived right on schedule. He started by thoroughly vacuuming each room, making sure to get all the dust from the baseboards and edges of the carpets. Then he cleaned the carpets using a natural cleaning solution, which worked really well. After finishing, he vacuumed again to make ... read more