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Neighborhood Transportation Service (NTS)

3.5

About this business

Location details

819 5th St SE, Cedar Rapids, IA, 52401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
3.540 reviews
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Slycatt2332 gaming's profile image
Slycatt2332 gaming 
on Google
a month ago

I have severe anxiety issues, on the night that I'm texting this, a storm is coming they won't let me schedule the time that I need to be home and they keep bumping up my time. I'm sitting here having a panic attack because I want to go home before heavy rain and lightning and thunder hit NOT HAPPY 

Angela Bruce's profile image
Angela Bruce 
on Google
3 months ago
Tanner Hagen's profile image
Tanner Hagen 
on Google
5 months ago

Only good when they don't show up a half hour early and then they leave you for "no show". We schedule rides at certain times for a reason. This service is for WORK, we can't leave jobs early just because you say so! You are not our employers! That gets us fired! I quit using NTS because of this. I would rather walk 5 miles. But my wife can't do that. Also you need to check the attitude of some of your drivers. There is no posted rule about using the phone if it's not on speaker! Yet my wife got told off and threatened when ... read more

Kyeta Guess's profile image
Kyeta Guess 
on Google
6 months ago

Drivers would not show up, if you cancel your account you cannot get YOUR money from the account. I was told it just stays there forever nothing they can do about it. So pay for your rides daily DO NOT pre load the account! Very unhappy with everything Ive experienced with this company! Not to mention one of my drivers was very nasty towards me because of my skin color and he let it be known! 

Master Bleu's profile image
Master Bleu 
on Google
7 months ago

I had the pleasure of meeting a wonderful driver from NTS named King. He's a young, respectful gentleman with a smile that makes every ride enjoyable. His talkative nature and positive attitude truly made the experience memorable. I wish everyone could ride with him his kindness and professionalism stand out. Thank you, King, and thank you to the NTS organization for having such incredible drivers! 

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Frequently asked questions about Neighborhood Transportation Service (NTS)

How is Neighborhood Transportation Service (NTS) rated?

Neighborhood Transportation Service (NTS) has a 3.5 star rating with 40 reviews. 

When is Neighborhood Transportation Service (NTS) open?

Neighborhood Transportation Service (NTS) is open now. It will close at 4:00 p.m.  

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