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NCH Medical Group Primary and Specialty Care
- Healthcare
- Kildeer, IL
About this business
Location details
21481 N Rand Rd, Kildeer, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Insurance policy already updated but they were not aware of the change. Receptionist did not want to try to find answers or help clients. So Wanted to discuss with someone regarding insurance issues so called to insurance matter/ billing department. The lady who was in charge of that part was sooo rude and hanged up the phone. Seems like they have no patient relations service or someone who supports patient.
Just called to try to schedule and appointment. Receptionist was no help I had more questions and as soon I said thank you I just hear her hang up. Not very professional.
I went Tuesday for blood work and it was extremely busy. The two ladies who were taking blood kept apologizing and were so nice. They both kept working hard. I was very impressed with them.some people were complaining but the ladies kept their cool
Ever since Hilary left it’s been bad. I went in for an update on a prescription and Dr Luisa Johnson starts asking me all these questions, recommending this and telling me that. Then turns around and BILLS ME for talking about “numerous things” outside of a typical visit?? The hell? I’m uninsured and it’s an obvious money grab. My family went (key word: WENT) there and now we’re off to find a new primary care place. Such a shame, sounds like I’m not the only one. Super dishonest and inappropriate behavior. Go there if you wa... read more
Frequently asked questions about NCH Medical Group Primary and Specialty Care
How is NCH Medical Group Primary and Specialty Care rated?
NCH Medical Group Primary and Specialty Care has a 2.8 star rating with 13 reviews.
When is NCH Medical Group Primary and Specialty Care open?
NCH Medical Group Primary and Specialty Care is closed now. It will open on Monday at 9:00 a.m.
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