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NCH Immediate Care Center
- Healthcare
- Kildeer, IL
About this business
NCH Immediate Care Centers provide convenient and responsive medical care for non-emergencies requiring prompt medical attention, no appointment necessary. Choosing immediate care is a more convenient, lower cost option than an ER visit.
Location details
21481 N Rand Rd, Kildeer, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
This was my second time at NCH Immediate Care (the first was for my other son), and once again, the experience was amazing. I brought my son in yesterday because he was struggling to breathe from asthma. The person at check-in was so kind and we had a few laughs. He made sure a nurse came right away to check my son’s oxygen, and we were seen immediately. The nurses were compassionate and made sure my son was comfortable. Dr. Demus was thorough, friendly, and cracked a few jokes with us too. He got my son's breathing under co... read more
The doctors are fine but they bill you twice for an urgent care visit - billing says it's a facility fee and a physician fee - and they don't tell you this. BCBS says this is legal but scammy and they're trying to work the system for more money. When you raise concerns to billing, saying you weren't informed of cost, pricing, or billing, they ignore responding to you and ask if you're going to make a payment.
Always helpful, listen to you and get you in and out in a timely manner. Staff is amazing all!!
Carol the receptionist is the new Karen. Extraordinarily disrespectful. Passive aggressive asking for my height and weight at the front desk in front of a crowded waiting room - the definition of attempting to fat shame me. I think if she did that to 1 person, it’s not the first time she’s done this. Can confirm this has never happened before in my 25 years of being in this medical system so I know it’s not standard procedure. Horrible customer service experience. She tried to box me out and not let me sign up to the patient... read more
Understaffed
Frequently asked questions about NCH Immediate Care Center
How is NCH Immediate Care Center rated?
NCH Immediate Care Center has a 3.1 star rating with 46 reviews.
When is NCH Immediate Care Center open?
NCH Immediate Care Center is open now. It will close at 6:00 p.m.
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