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ncgCARE

2.0

About this business

Location details

5540 Falmouth St #101, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.06 reviews
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Sandie W.'s profile image
Sandie W. 
a month ago

Have been under the Broadbent CAP services for over a year. This company has since taken over. In that time, I have been paired with a therapist that I should have reported to the licensing board. I've had a case manager that is nice as can be, but offers no resources. Doesn't follow up on calls and makes no effort to offer resources or prioritize the commitments she's made. Even when you specifically call reaching out, you will be forgotten or they will say they don't know who/what/how to connect you with resources. They su... read more

BENJAMIN MARTIN III's profile image
BENJAMIN MARTIN III 
2 years ago

I can tell from the run around I kept getting when trying to contact NCGCare, this will go ignored. But maybe it can serve as a caution for others. After months of letting management at Starlight Behavioral Health in Huntington WV that my client was becoming more and more violent and unstable, they brushed me aside and the head manager referred to my concerns as "blah blah". This was even with the fact that a former staff member had been put in St. Mary's Urgent care by this client. They ignored me until I was also injured b... read more

Christina H.'s profile image
Christina H. 
3 years ago

Their billing system does not work properly. It has been a nightmare. Avoid. 

Annhastasia Murphy's profile image
Annhastasia Murphy 
7 years ago
Stephan Stark's profile image
Stephan Stark 
8 years ago

Professional, competent, and caring. A wonderful behavioral health organization. 

Frequently asked questions about ncgCARE

How is ncgCARE rated?

ncgCARE has a 2 star rating with 6 reviews. 

When is ncgCARE open?

ncgCARE is closed now. It will open tomorrow at 8:30 a.m. 

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