NC Farm Bureau Insurance

Vicki Miller 

on Google

4 months ago

Farm Bureau Mebane location has the worst Customer Service. Jenna Lang was the representative and the tone that she thought was ok to use with a customer was not acceptable. Of course asking to speak with someone in management, only to be advised that management was not available. This branch does NOT value their members. We will be taking our business to an insurance company that provides great customer service and value their customers. Shame on you Farm Bureau. 

Amia (Mia) 

on Google

a year ago

I am so frustrated and disappointed. I had a hit and run on my vehicle Dec.14th, it is now Jan.13th and I still haven’t received the check to cover the cost of getting my drivers side mirror replaced. It took for me to have to reach out to my agent because the adjuster was not responding by email nor was he returning my calls or text. He started responding after my agent spoke to him. When I finally did speak to the adjuster he was not apologetic at all and didn’t acknowledge why he had not gotten back to me about my claim. ... read more

Anonymous 

on Google

a year ago

I am so frustrated and disappointed. I had a hit and run on my vehicle Dec.14th, it is now Jan.13th and I still haven’t received the check to cover the cost of getting my drivers side mirror replaced. It took for me to have to reach out to my agent because the adjuster was not responding by email nor was he returning my calls or text. He started responding after my agent spoke to him. When I finally did speak to the adjuster he was not apologetic at all and didn’t acknowledge why he had not gotten back to me about my claim. ... read more