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nbn Sydney Office

1.6

About this business

Location details

100 Mount St, North Sydney NSW 2060, Australia, Brooklyn, NY, 2060, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.621 reviews
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joww linn's profile image
joww linn 
3 weeks ago

Impossible to get someone on phone. Wasted so much time listening to phone recording and not get anything from it. Now it makes sense all the 1 star ratings here. Might as well close down your local office and outsource everything to other countries to save cost since customer service locally is inexistent. 

M S's profile image
M S 
3 weeks ago

Horrible, been 5 months going in circles. No direct phone line to resolve it and an extremely incompetent staff. 

Richard Wright's profile image
Richard Wright 
a month ago

Would give 0 stars if I could. Technician could bothered because to much hard as it an older apartment building before internet. Not well trained, no customer service. If it was not tax payer funded it would go broke. 

Kim Kim's profile image
Kim Kim 
a month ago

There are some unprofessional and nonsensical members. I agree that as the tenant, NBN requires proof of the landlord's approval to proceed with installation because it involves drilling into the wall. I provided proof of the landlord's approval, but they went even further, saying I should provide the text message I sent to the landlord. They're making things too serious when the issue is simple and easy. Their job is to do their job professionally, not make unnecessary demands. They make the listener feel like an idiot and ... read more

Ken Sesel's profile image
Ken Sesel 
2 months ago

Poor . Thy give me an automated booking . To change there is a link which says my log in doesn't match the post code . No contact email or phone . Going in circles . I can't even cancel ! Can't get through to my tel co . Anyway they will just send me back to the NBN who will give me another date I can't do. I am now investigating StarLink . I suspect NBN needs the postcode of the local country region where they service from and not my Town postcode and that's why I can't log in . Had that problem 5 years ago ! Maybe someone ... read more

Frequently asked questions about nbn Sydney Office

How is nbn Sydney Office rated?

nbn Sydney Office has a 1.6 star rating with 21 reviews. 

When is nbn Sydney Office open?

nbn Sydney Office is closed now. It will open at 9:00 a.m. 

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