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nbn Sydney Office

1.7

About this business

Location details

100 Mount St, North Sydney NSW 2060, Australia, Brooklyn, NY, 2060, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.718 reviews
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Kim Kim's profile image
Kim Kim 
a week ago

There are some unprofessional and nonsensical members. I agree that as the tenant, NBN requires proof of the landlord's approval to proceed with installation because it involves drilling into the wall. I provided proof of the landlord's approval, but they went even further, saying I should provide the text message I sent to the landlord. They're making things too serious when the issue is simple and easy. Their job is to do their job professionally, not make unnecessary demands. They make the listener feel like an idiot and ... read more

Ken Sesel's profile image
Ken Sesel 
2 weeks ago

Poor . Thy give me an automated booking . To change there is a link which says my log in doesn't match the post code . No contact email or phone . Going in circles . I can't even cancel ! Can't get through to my tel co . Anyway they will just send me back to the NBN who will give me another date I can't do. I am now investigating StarLink . I suspect NBN needs the postcode of the local country region where they service from and not my Town postcode and that's why I can't log in . Had that problem 5 years ago ! Maybe someone ... read more

Xylo's profile image
Xylo 
2 weeks ago

absolutely shit. NBN was dropping out and not working for a week and all they did was say it was degraded they didnt even try to fix it or anything either i still deal with the problem today. Cant even contact them to get someone out to fix it. instead they want me to go to the providers yet they are the issue. They need to get their act together and making my wifi work and not drop out every 15 minutes 

T Of Lancelot's profile image
T Of Lancelot 
3 weeks ago

If it were possible, I would gladly give a 10-star review. The technician, Thang, arrived at my property on time and first assessed the best location to install the NBN connection box inside my house. He was professional, polite, and demonstrated an outstanding “can-do” attitude throughout the entire installation. During the assessment, he discovered that the fibre connection was not directly in front of my house but was located three utility poles away. Rather than complaining or looking for excuses, he immediately got to w... read more

Lawrence Ma's profile image
Lawrence Ma 
3 weeks ago

Terrible service, never again 

Frequently asked questions about nbn Sydney Office

How is nbn Sydney Office rated?

nbn Sydney Office has a 1.7 star rating with 18 reviews. 

When is nbn Sydney Office open?

nbn Sydney Office is open now. It will close at 5:00 p.m. 

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