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Navy Federal Credit Union

3.4

About this business

Navy Federal Credit Union is the world's largest credit union and is proud to serve the financial needs of the Armed Forces, Department of Defense, veterans, and their families worldwide. We offer low-rate auto and home loans, credit cards, private student loans and a variety of savings products. Join today. Federally insured by NCUA. Equal Housing Lender. 

Location details

1140 Central Park Dr Ste 106, Ste 106, O'Fallon, IL, 62269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.4139 reviews
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Sheneeda King's profile image
Sheneeda King 
5 years ago

Ive been with Navy Federal for quite some time now and the Ofallon branch has always displayed exceptional customer service. I am however disappointed in the fact that during this time the branch is now closed on Saturdays. It is understandable we are in unprecedented times, therefore I understand the purpose in shortening the hours of the branch, but to cut out an entire day of service is very inconsiderate of your clients unable to reach the branch during your changed weekly schedule. And while there are other services peo... read more

David Hall's profile image
David Hall 
5 years ago

Very great service and staff at this location. Started with just an account for a secondary purpose, but now we have refinanced our auto loan and working on refinancing our VA Mortgage Loan. Highly recommend to anyone eligible to join. Thank you again to Dustin and his staff, the impression from our visits made a great positive impact for us. 

Jessica Anders's profile image
Jessica Anders 
recommend  Recommended
6 years ago

Love everyone that works here! They are the nicest people!! 

Mary Faulknor Fauer's profile image
Mary Faulknor Fauer 
6 years ago

Improve customer service. Follow up on phone calls to customers when promised. 

Charlene Riggs's profile image
Charlene Riggs 
6 years ago

AWFUL BUSINESS PRACTICES! PLACES HOLDS ON MEMBERS ACCOUNTS WHEN THE 3 GUIDELINES FOR PLACING HOLDS ON ACCOUNTS DID NOT OCCUR! I HAVE AN ADDITIONAL $$$ CREDIT ON TOP OF MY $$$ CREDIT LIMIT! THEY COULD (REGARDLESS IF THEY DECIDE/CHOOSE TO OR NOT) MAKE EXTRA MONEY OFF MY $$$ ADDITIONAL CREDIT! 

Robert Donelson's profile image
Robert Donelson 
recommend  Recommended
6 years ago

Best credit union I have used 

Hope MsSunshine Sims's profile image
Hope MsSunshine Sims 
7 years ago

Love this place staff is always exceptionally professional at all times ��� 

Steve Gonzalez's profile image
Steve Gonzalez 
7 years ago

Fast, friendly service every time! I was issued a new debt card in very timely manor! Thanks! 

Dia Fields's profile image
Dia Fields 
8 years ago

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.4 star rating with 139 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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